Rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a Thai ELF context

Thailand is becoming a popular destination for international students, where English is used as a Lingua Franca (ELF) in academics and daily life. Email writing is a critical skill for their studies and future careers, requiring appropriate rhetorical move structures and politeness strategies. Reque...

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Main Authors: Ying Liu, Ngo Dai De Nguyen, Huu Chanh Nguyen, Anchalee Wannaruk
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Education
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/2331186X.2025.2466284
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author Ying Liu
Ngo Dai De Nguyen
Huu Chanh Nguyen
Anchalee Wannaruk
author_facet Ying Liu
Ngo Dai De Nguyen
Huu Chanh Nguyen
Anchalee Wannaruk
author_sort Ying Liu
collection DOAJ
description Thailand is becoming a popular destination for international students, where English is used as a Lingua Franca (ELF) in academics and daily life. Email writing is a critical skill for their studies and future careers, requiring appropriate rhetorical move structures and politeness strategies. Requests and refusals, as face-threatening acts (FTAs), pose challenges for second language (L2) learners, particularly when addressing higher-status individuals via email. This study examined the rhetorical move structures and politeness strategies in request and refusal emails written by international students in a Thai ELF context, along with underlying factors. Data from the writing task and interviews revealed a new move, and some previously conventional or obligatory moves became optional compared to existing frameworks. Positive strategies were more common in request emails, while negative strategies were prevalent in refusals. As for factors in the choice of politeness strategies, the recipient’s social distance, pragmatic transfer, and language input were found to coincide with the previous studies, yet the addressee’s background was found to be a new factor. The findings may contribute to the existing literature in the field of social linguistics and pragmatics. Pedagogical implications regarding emails’ rhetorical move structures, politeness strategies, and cross-cultural pragmatic awareness are suggested.
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spelling doaj-art-ce7baa77b2a444289e629665e2a71a9d2025-08-20T02:29:55ZengTaylor & Francis GroupCogent Education2331-186X2025-12-0112110.1080/2331186X.2025.2466284Rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a Thai ELF contextYing Liu0Ngo Dai De Nguyen1Huu Chanh Nguyen2Anchalee Wannaruk3School of International Studies, Tongren Preschool Education College, Tongren, ChinaFaculty of Foreign Languages, Ho Chi Minh City University of Foreign Languages and Information Technology, Ho Chi Minh City, VietnamUniversity of Health Sciences, Viet Nam National University, Ho Chi Minh City, VietnamSchool of Foreign Languages, Institute of Social Technology, Suranaree University of Technology, Nakhon Ratchasima, ThailandThailand is becoming a popular destination for international students, where English is used as a Lingua Franca (ELF) in academics and daily life. Email writing is a critical skill for their studies and future careers, requiring appropriate rhetorical move structures and politeness strategies. Requests and refusals, as face-threatening acts (FTAs), pose challenges for second language (L2) learners, particularly when addressing higher-status individuals via email. This study examined the rhetorical move structures and politeness strategies in request and refusal emails written by international students in a Thai ELF context, along with underlying factors. Data from the writing task and interviews revealed a new move, and some previously conventional or obligatory moves became optional compared to existing frameworks. Positive strategies were more common in request emails, while negative strategies were prevalent in refusals. As for factors in the choice of politeness strategies, the recipient’s social distance, pragmatic transfer, and language input were found to coincide with the previous studies, yet the addressee’s background was found to be a new factor. The findings may contribute to the existing literature in the field of social linguistics and pragmatics. Pedagogical implications regarding emails’ rhetorical move structures, politeness strategies, and cross-cultural pragmatic awareness are suggested.https://www.tandfonline.com/doi/10.1080/2331186X.2025.2466284Rhetorical move structurespoliteness strategiesrequest emailsrefusal emailsELF contextLanguage & Linguistics
spellingShingle Ying Liu
Ngo Dai De Nguyen
Huu Chanh Nguyen
Anchalee Wannaruk
Rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a Thai ELF context
Cogent Education
Rhetorical move structures
politeness strategies
request emails
refusal emails
ELF context
Language & Linguistics
title Rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a Thai ELF context
title_full Rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a Thai ELF context
title_fullStr Rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a Thai ELF context
title_full_unstemmed Rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a Thai ELF context
title_short Rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a Thai ELF context
title_sort rhetorical move structures and politeness strategies employed in request and refusal emails by international students in a thai elf context
topic Rhetorical move structures
politeness strategies
request emails
refusal emails
ELF context
Language & Linguistics
url https://www.tandfonline.com/doi/10.1080/2331186X.2025.2466284
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