A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in India

The purpose of this paper is to present a novel extension of a very recently developed multicriteria decision making (MCDM) algorithm known as the preference ranking on the basis of ideal-average distance (PROBID) method in a picture fuzzy (PF) environment. We use the full consistency method (FUCOM)...

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Main Authors: Sanjib Biswas, Dragan Pamucar, Paramita Chowdhury, Samarjit Kar
Format: Article
Language:English
Published: Wiley 2021-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2021/2046097
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author Sanjib Biswas
Dragan Pamucar
Paramita Chowdhury
Samarjit Kar
author_facet Sanjib Biswas
Dragan Pamucar
Paramita Chowdhury
Samarjit Kar
author_sort Sanjib Biswas
collection DOAJ
description The purpose of this paper is to present a novel extension of a very recently developed multicriteria decision making (MCDM) algorithm known as the preference ranking on the basis of ideal-average distance (PROBID) method in a picture fuzzy (PF) environment. We use the full consistency method (FUCOM) with picture fuzzy numbers (PFNs) for deriving the criteria weights. We attempt to apply our proposed model for addressing a real-life complex decision making problem in social science research that gets influenced by the dynamics of discrete human behaviors. We compare eight popular video conferencing (VC) tools used for teaching-learning and meeting purposes in India using our novel integrated multicriteria decision making (MCDM) framework of FUCOM-PROBID with PF information. The criteria have been derived using the theoretical foundation of usability and user experience (UX). Based on the opinion of the decision makers (DM) or users who took part in the study, we find that ease of operations, compatibility with multiple systems and devices, quality of the voice, and video transmission and features are given more emphasis while Zoom, Microsoft Teams, and Google Meet are found to be preferable options to the users. The result of the proposed model shows stability and robustness as evident from the validation test and sensitivity analysis.
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series Discrete Dynamics in Nature and Society
spelling doaj-art-ce7920a2ea944ac29016b3a940fbf3db2025-02-03T05:58:23ZengWileyDiscrete Dynamics in Nature and Society1607-887X2021-01-01202110.1155/2021/2046097A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in IndiaSanjib Biswas0Dragan Pamucar1Paramita Chowdhury2Samarjit Kar3Decision Sciences and Operations Management AreaDepartment of LogisticsDecision Sciences and Operations Management AreaDepartment of MathematicsThe purpose of this paper is to present a novel extension of a very recently developed multicriteria decision making (MCDM) algorithm known as the preference ranking on the basis of ideal-average distance (PROBID) method in a picture fuzzy (PF) environment. We use the full consistency method (FUCOM) with picture fuzzy numbers (PFNs) for deriving the criteria weights. We attempt to apply our proposed model for addressing a real-life complex decision making problem in social science research that gets influenced by the dynamics of discrete human behaviors. We compare eight popular video conferencing (VC) tools used for teaching-learning and meeting purposes in India using our novel integrated multicriteria decision making (MCDM) framework of FUCOM-PROBID with PF information. The criteria have been derived using the theoretical foundation of usability and user experience (UX). Based on the opinion of the decision makers (DM) or users who took part in the study, we find that ease of operations, compatibility with multiple systems and devices, quality of the voice, and video transmission and features are given more emphasis while Zoom, Microsoft Teams, and Google Meet are found to be preferable options to the users. The result of the proposed model shows stability and robustness as evident from the validation test and sensitivity analysis.http://dx.doi.org/10.1155/2021/2046097
spellingShingle Sanjib Biswas
Dragan Pamucar
Paramita Chowdhury
Samarjit Kar
A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in India
Discrete Dynamics in Nature and Society
title A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in India
title_full A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in India
title_fullStr A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in India
title_full_unstemmed A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in India
title_short A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in India
title_sort new decision support framework with picture fuzzy information comparison of video conferencing platforms for higher education in india
url http://dx.doi.org/10.1155/2021/2046097
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