EXPLORING THE INFLUENCE OF ONLINE CONSUMER BRAND BOYCOTTS ON BRAND EQUITY

When something detrimental to consumer’s principles occurs, they tend to criticize the situation and to take up action, using the Internet to virally spread their opinions and adopting a resistance behavior, thus punishing the company and refusing to buy its brands. On social media platforms consume...

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Bibliographic Details
Main Author: Otilia-Elena PLATON
Format: Article
Language:English
Published: Nicolae Titulescu University Publishing House 2019-05-01
Series:Challenges of the Knowledge Society
Subjects:
Online Access:http://cks.univnt.ro/download/cks_2019_articles%252F5_economic_sciences%252FCKS_2019_economic_sciences_019.pdf
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