Concevoir pour le pouvoir d’agir ensemble au sein des organisations : le cas d’un processus commercial

In a context of changes to the economic environment and structural changes in companies which must now consider their performance in terms of their cross-functional processes, it is essential to understand the grounds of an organization’s efficiency when coping with its customers’ demands. One of th...

Full description

Saved in:
Bibliographic Details
Main Authors: Céline Poret, Viviane Folcher, Florence Motté, Yvon Haradji
Format: Article
Language:English
Published: Association Recherche et Pratique sur les Activités 2016-10-01
Series:Activités
Subjects:
Online Access:https://journals.openedition.org/activites/2820
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850263820522487808
author Céline Poret
Viviane Folcher
Florence Motté
Yvon Haradji
author_facet Céline Poret
Viviane Folcher
Florence Motté
Yvon Haradji
author_sort Céline Poret
collection DOAJ
description In a context of changes to the economic environment and structural changes in companies which must now consider their performance in terms of their cross-functional processes, it is essential to understand the grounds of an organization’s efficiency when coping with its customers’ demands. One of these grounds is a cross-functional cooperation between actors involved in the same process, within the framework of a new kind of collective activity: cross-functional and transactional collective activity (Motté & Haradji, 2010 ; Poret, 2015). This collective activity requires actors who are involved in the same process to cooperate by crossing the organization’s boundaries. From an understanding of the different methods of coordination which form the basis of cooperation between actors of the same cross-functional process, this research highlights the existence of instruments enabling said actors to cross the organization’s classic boundaries in order to cooperate (Cooperative Transitional Instruments (Poret, ibid)) and proposes a criterion for the design of IT and organizational systems in order to durably root transversality and implement the Power to Act Together at the heart of organizations.
format Article
id doaj-art-cd8a9d4e81f64ee395d052d5f9f1b006
institution OA Journals
issn 1765-2723
language English
publishDate 2016-10-01
publisher Association Recherche et Pratique sur les Activités
record_format Article
series Activités
spelling doaj-art-cd8a9d4e81f64ee395d052d5f9f1b0062025-08-20T01:54:53ZengAssociation Recherche et Pratique sur les ActivitésActivités1765-27232016-10-0113210.4000/activites.2820Concevoir pour le pouvoir d’agir ensemble au sein des organisations : le cas d’un processus commercialCéline PoretViviane FolcherFlorence MottéYvon HaradjiIn a context of changes to the economic environment and structural changes in companies which must now consider their performance in terms of their cross-functional processes, it is essential to understand the grounds of an organization’s efficiency when coping with its customers’ demands. One of these grounds is a cross-functional cooperation between actors involved in the same process, within the framework of a new kind of collective activity: cross-functional and transactional collective activity (Motté & Haradji, 2010 ; Poret, 2015). This collective activity requires actors who are involved in the same process to cooperate by crossing the organization’s boundaries. From an understanding of the different methods of coordination which form the basis of cooperation between actors of the same cross-functional process, this research highlights the existence of instruments enabling said actors to cross the organization’s classic boundaries in order to cooperate (Cooperative Transitional Instruments (Poret, ibid)) and proposes a criterion for the design of IT and organizational systems in order to durably root transversality and implement the Power to Act Together at the heart of organizations.https://journals.openedition.org/activites/2820course of actionpower to actservice relationsinstrumental approachcross-functional collective activity
spellingShingle Céline Poret
Viviane Folcher
Florence Motté
Yvon Haradji
Concevoir pour le pouvoir d’agir ensemble au sein des organisations : le cas d’un processus commercial
Activités
course of action
power to act
service relations
instrumental approach
cross-functional collective activity
title Concevoir pour le pouvoir d’agir ensemble au sein des organisations : le cas d’un processus commercial
title_full Concevoir pour le pouvoir d’agir ensemble au sein des organisations : le cas d’un processus commercial
title_fullStr Concevoir pour le pouvoir d’agir ensemble au sein des organisations : le cas d’un processus commercial
title_full_unstemmed Concevoir pour le pouvoir d’agir ensemble au sein des organisations : le cas d’un processus commercial
title_short Concevoir pour le pouvoir d’agir ensemble au sein des organisations : le cas d’un processus commercial
title_sort concevoir pour le pouvoir d agir ensemble au sein des organisations le cas d un processus commercial
topic course of action
power to act
service relations
instrumental approach
cross-functional collective activity
url https://journals.openedition.org/activites/2820
work_keys_str_mv AT celineporet concevoirpourlepouvoirdagirensembleauseindesorganisationslecasdunprocessuscommercial
AT vivianefolcher concevoirpourlepouvoirdagirensembleauseindesorganisationslecasdunprocessuscommercial
AT florencemotte concevoirpourlepouvoirdagirensembleauseindesorganisationslecasdunprocessuscommercial
AT yvonharadji concevoirpourlepouvoirdagirensembleauseindesorganisationslecasdunprocessuscommercial