National Health Insurance - knowledge, attitude and perceptions of speech-language therapists

Background: The South African government signed the National Health Insurance (NHI) Bill into effect on 15th of May 2024 to ensure that all citizens have access to high-quality healthcare, regardless of their financial situation. While this initiative will impact all healthcare professionals, there...

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Main Authors: Nomfundo Njilo, Andrew J. Ross
Format: Article
Language:English
Published: AOSIS 2025-05-01
Series:African Journal of Primary Health Care & Family Medicine
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Online Access:https://phcfm.org/index.php/phcfm/article/view/4835
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author Nomfundo Njilo
Andrew J. Ross
author_facet Nomfundo Njilo
Andrew J. Ross
author_sort Nomfundo Njilo
collection DOAJ
description Background: The South African government signed the National Health Insurance (NHI) Bill into effect on 15th of May 2024 to ensure that all citizens have access to high-quality healthcare, regardless of their financial situation. While this initiative will impact all healthcare professionals, there is limited information on how speech-language therapists (SLTs) perceive its implementation in South Africa. Aim: The study aimed to explore the knowledge, attitudes and perceptions of SLTs in the public and private healthcare sectors related to service provision regarding the implementation of the NHI. Setting: This study was conducted virtually via Zoom (Zoom Video Communication, San Jose, California, United States) and Teams (Microsoft Teams, 2017) with SLTs in their respective settings in South Africa. Methods: The descriptive, qualitative research design involved virtual semi-structured interviews with 10 SLTs. NVivo software (QSR International, Victoria, Australia) was used to analyse the data, as guided by Tesch’s content analysis method. Results: Eleven sub-themes emerged related to the three themes of knowledge (4 sub-themes), attitudes (4 sub-themes) and perceived impact (3 sub-themes) of NHI implementation on SLT services. Conclusion: The study highlights SLTs’ knowledge, gaps and concerns about the impact of NHI implementation on their profession, emphasising the personal and professional areas that need to be addressed for its successful rollout. Contribution: Understanding SLTs’ opinions will help address their concerns during the planning stages of integrating them into the NHI. This will lead to an equitable distribution of sufficient practitioners and ensure that many people benefit from its implementation.
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spelling doaj-art-cd60d7b7546e46038da06ce92b53d5d82025-08-20T02:05:27ZengAOSISAfrican Journal of Primary Health Care & Family Medicine2071-29282071-29362025-05-01171e1e810.4102/phcfm.v17i1.48351259National Health Insurance - knowledge, attitude and perceptions of speech-language therapistsNomfundo Njilo0Andrew J. Ross1Department of Family Medicine, College of Health Sciences, University of KwaZulu-Natal, DurbanDepartment of Family Medicine, College of Health Sciences, University of KwaZulu-Natal, DurbanBackground: The South African government signed the National Health Insurance (NHI) Bill into effect on 15th of May 2024 to ensure that all citizens have access to high-quality healthcare, regardless of their financial situation. While this initiative will impact all healthcare professionals, there is limited information on how speech-language therapists (SLTs) perceive its implementation in South Africa. Aim: The study aimed to explore the knowledge, attitudes and perceptions of SLTs in the public and private healthcare sectors related to service provision regarding the implementation of the NHI. Setting: This study was conducted virtually via Zoom (Zoom Video Communication, San Jose, California, United States) and Teams (Microsoft Teams, 2017) with SLTs in their respective settings in South Africa. Methods: The descriptive, qualitative research design involved virtual semi-structured interviews with 10 SLTs. NVivo software (QSR International, Victoria, Australia) was used to analyse the data, as guided by Tesch’s content analysis method. Results: Eleven sub-themes emerged related to the three themes of knowledge (4 sub-themes), attitudes (4 sub-themes) and perceived impact (3 sub-themes) of NHI implementation on SLT services. Conclusion: The study highlights SLTs’ knowledge, gaps and concerns about the impact of NHI implementation on their profession, emphasising the personal and professional areas that need to be addressed for its successful rollout. Contribution: Understanding SLTs’ opinions will help address their concerns during the planning stages of integrating them into the NHI. This will lead to an equitable distribution of sufficient practitioners and ensure that many people benefit from its implementation.https://phcfm.org/index.php/phcfm/article/view/4835nhispeech-language therapykwazulu-natalhealthcare servicesdiscourse analysis
spellingShingle Nomfundo Njilo
Andrew J. Ross
National Health Insurance - knowledge, attitude and perceptions of speech-language therapists
African Journal of Primary Health Care & Family Medicine
nhi
speech-language therapy
kwazulu-natal
healthcare services
discourse analysis
title National Health Insurance - knowledge, attitude and perceptions of speech-language therapists
title_full National Health Insurance - knowledge, attitude and perceptions of speech-language therapists
title_fullStr National Health Insurance - knowledge, attitude and perceptions of speech-language therapists
title_full_unstemmed National Health Insurance - knowledge, attitude and perceptions of speech-language therapists
title_short National Health Insurance - knowledge, attitude and perceptions of speech-language therapists
title_sort national health insurance knowledge attitude and perceptions of speech language therapists
topic nhi
speech-language therapy
kwazulu-natal
healthcare services
discourse analysis
url https://phcfm.org/index.php/phcfm/article/view/4835
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AT andrewjross nationalhealthinsuranceknowledgeattitudeandperceptionsofspeechlanguagetherapists