Knowledge Management Technologies for Collaborative Intelligence: A Study of Case Company in Korea

To create wide and deep knowledge flows by providing implicit and explicit knowledge services, organizations have constructed knowledge management systems (KMS). As employees are major knowledge resources in an organization, it is essential to use their collaborative intelligence in KMS, but there h...

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Main Authors: Kyung Jin Cha, Yang Sok Kim, Byeonghwa Park, Choong Kwon Lee
Format: Article
Language:English
Published: Wiley 2015-09-01
Series:International Journal of Distributed Sensor Networks
Online Access:https://doi.org/10.1155/2015/368273
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author Kyung Jin Cha
Yang Sok Kim
Byeonghwa Park
Choong Kwon Lee
author_facet Kyung Jin Cha
Yang Sok Kim
Byeonghwa Park
Choong Kwon Lee
author_sort Kyung Jin Cha
collection DOAJ
description To create wide and deep knowledge flows by providing implicit and explicit knowledge services, organizations have constructed knowledge management systems (KMS). As employees are major knowledge resources in an organization, it is essential to use their collaborative intelligence in KMS, but there has been little research on how the heterogeneous networks of people interact to produce intelligent outcomes. This research suggests a new KM framework that leverages collaborative intelligence techniques, such as collaborative search, collaborative filtering, and social network analysis, as well as conventional knowledge management techniques including smart sensor technology. Finally, this paper reports our experience in a real world KMS development case that applied the framework and suggests challenges of knowledge management learned from this research.
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institution Kabale University
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series International Journal of Distributed Sensor Networks
spelling doaj-art-ccb53f9374ff492fb7f6161847be56132025-02-03T05:44:34ZengWileyInternational Journal of Distributed Sensor Networks1550-14772015-09-011110.1155/2015/368273368273Knowledge Management Technologies for Collaborative Intelligence: A Study of Case Company in KoreaKyung Jin Cha0Yang Sok Kim1Byeonghwa Park2Choong Kwon Lee3 Kangwon National University, Kangwondaehak-gil, Chuncheon-si, Gangwon-do 200-701, Republic of Korea Keimyung University, 1095, Dalgubeol-daero, Dalseo-gu, Daegu, Republic of Korea Hannam University, 133 Ojeong-dong, Daedeok-Gu, Daejeon, Republic of Korea Keimyung University, 1095, Dalgubeol-daero, Dalseo-gu, Daegu, Republic of KoreaTo create wide and deep knowledge flows by providing implicit and explicit knowledge services, organizations have constructed knowledge management systems (KMS). As employees are major knowledge resources in an organization, it is essential to use their collaborative intelligence in KMS, but there has been little research on how the heterogeneous networks of people interact to produce intelligent outcomes. This research suggests a new KM framework that leverages collaborative intelligence techniques, such as collaborative search, collaborative filtering, and social network analysis, as well as conventional knowledge management techniques including smart sensor technology. Finally, this paper reports our experience in a real world KMS development case that applied the framework and suggests challenges of knowledge management learned from this research.https://doi.org/10.1155/2015/368273
spellingShingle Kyung Jin Cha
Yang Sok Kim
Byeonghwa Park
Choong Kwon Lee
Knowledge Management Technologies for Collaborative Intelligence: A Study of Case Company in Korea
International Journal of Distributed Sensor Networks
title Knowledge Management Technologies for Collaborative Intelligence: A Study of Case Company in Korea
title_full Knowledge Management Technologies for Collaborative Intelligence: A Study of Case Company in Korea
title_fullStr Knowledge Management Technologies for Collaborative Intelligence: A Study of Case Company in Korea
title_full_unstemmed Knowledge Management Technologies for Collaborative Intelligence: A Study of Case Company in Korea
title_short Knowledge Management Technologies for Collaborative Intelligence: A Study of Case Company in Korea
title_sort knowledge management technologies for collaborative intelligence a study of case company in korea
url https://doi.org/10.1155/2015/368273
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AT choongkwonlee knowledgemanagementtechnologiesforcollaborativeintelligenceastudyofcasecompanyinkorea