The influence of communication on project success

In any successful project, communication plays a significant role and forms the basis to ensure effective project results. Only a few studies in South Africa have considered the influence of communication on the perceived success of a project. Thus, this research investigates the influence and expl...

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Main Author: Zainab Aziz
Format: Article
Language:English
Published: University of Johannesburg 2022-06-01
Series:Communicare
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Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1313
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author Zainab Aziz
author_facet Zainab Aziz
author_sort Zainab Aziz
collection DOAJ
description In any successful project, communication plays a significant role and forms the basis to ensure effective project results. Only a few studies in South Africa have considered the influence of communication on the perceived success of a project. Thus, this research investigates the influence and explores the role of communication in project management success within the case example of Gauteng’s SANRAL e-toll project in South Africa. This study highlights some of the areas in the project communications processes. The practical importance of the study shows that communication is the key to effective project management. The research design of this correlational and exploratory study entailed a positivist research philosophy using a deductive approach. The quantitative research was conducted by means of a survey questionnaire. A questionnaire was designed and used to determine the level of influence of communication on stakeholders in the case example of Gauteng’s SANRAL e-toll project. A qualitative study was conducted by means of a semi-structured interview. An interview guide was designed and used to determine insight about Gauteng’s SANRAL e-toll project. The answers provided on these questions were then analysed to determine how project communications might contribute to the outcome of projects. 
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spelling doaj-art-cc966cc85e0e4a17a286b0cf7a6381042025-01-20T08:57:39ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-06-0140210.36615/jcssa.v40i2.1313The influence of communication on project successZainab Aziz0https://orcid.org/0000-0003-4715-3103University of South Africa In any successful project, communication plays a significant role and forms the basis to ensure effective project results. Only a few studies in South Africa have considered the influence of communication on the perceived success of a project. Thus, this research investigates the influence and explores the role of communication in project management success within the case example of Gauteng’s SANRAL e-toll project in South Africa. This study highlights some of the areas in the project communications processes. The practical importance of the study shows that communication is the key to effective project management. The research design of this correlational and exploratory study entailed a positivist research philosophy using a deductive approach. The quantitative research was conducted by means of a survey questionnaire. A questionnaire was designed and used to determine the level of influence of communication on stakeholders in the case example of Gauteng’s SANRAL e-toll project. A qualitative study was conducted by means of a semi-structured interview. An interview guide was designed and used to determine insight about Gauteng’s SANRAL e-toll project. The answers provided on these questions were then analysed to determine how project communications might contribute to the outcome of projects.  https://journals.uj.ac.za/index.php/jcsa/article/view/1313communication in projectsproject failuremixed methodsPMBOK® GuideKnowledge areassoft skills in project management
spellingShingle Zainab Aziz
The influence of communication on project success
Communicare
communication in projects
project failure
mixed methods
PMBOK® Guide
Knowledge areas
soft skills in project management
title The influence of communication on project success
title_full The influence of communication on project success
title_fullStr The influence of communication on project success
title_full_unstemmed The influence of communication on project success
title_short The influence of communication on project success
title_sort influence of communication on project success
topic communication in projects
project failure
mixed methods
PMBOK® Guide
Knowledge areas
soft skills in project management
url https://journals.uj.ac.za/index.php/jcsa/article/view/1313
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