Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking
With increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, id...
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| Format: | Article |
| Language: | English |
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University of Tehran
2017-06-01
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| Series: | Journal of Information Technology Management |
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| Online Access: | https://jitm.ut.ac.ir/article_61463_4762716746b75fdc57c3c99c65de71fd.pdf |
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| author | Alireza Alizadeh Mehri Chehrehpak |
| author_facet | Alireza Alizadeh Mehri Chehrehpak |
| author_sort | Alireza Alizadeh |
| collection | DOAJ |
| description | With increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, identifying success factor in fraud prevention in e-banking can be useful for e-banking system developers to improve these systems security. In this paper we have tried to identify and rank these success factors for fraud prevention in e-banking systems. For this purpose, we first review the literature to find potential factors, then identified factors were weighted by using fuzzy group multi criteria decision-making model and experts' judgment. The results show that for elimination fraud in e-banking systems it is necessary to pay attention to technical, operational, strategic and financial factors respectively |
| format | Article |
| id | doaj-art-cc3abdf153ed4b3cae55a5e2d8d6050a |
| institution | OA Journals |
| issn | 2008-5893 2423-5059 |
| language | English |
| publishDate | 2017-06-01 |
| publisher | University of Tehran |
| record_format | Article |
| series | Journal of Information Technology Management |
| spelling | doaj-art-cc3abdf153ed4b3cae55a5e2d8d6050a2025-08-20T02:19:58ZengUniversity of TehranJournal of Information Technology Management2008-58932423-50592017-06-019235537810.22059/jitm.2017.6146361463Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-bankingAlireza Alizadeh0Mehri Chehrehpak1PhD. of Industrial Engineering, Sharif University of Technology, Tehran, IranMSc, in Industrial Management, South Tehran Branch, Islamic Azad University, Tehran, IranWith increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, identifying success factor in fraud prevention in e-banking can be useful for e-banking system developers to improve these systems security. In this paper we have tried to identify and rank these success factors for fraud prevention in e-banking systems. For this purpose, we first review the literature to find potential factors, then identified factors were weighted by using fuzzy group multi criteria decision-making model and experts' judgment. The results show that for elimination fraud in e-banking systems it is necessary to pay attention to technical, operational, strategic and financial factors respectivelyhttps://jitm.ut.ac.ir/article_61463_4762716746b75fdc57c3c99c65de71fd.pdfanalytical hierarchy process (AHP)Electronic bankingFraudFuzzy Group Decision MakingSecurity |
| spellingShingle | Alireza Alizadeh Mehri Chehrehpak Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking Journal of Information Technology Management analytical hierarchy process (AHP) Electronic banking Fraud Fuzzy Group Decision Making Security |
| title | Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking |
| title_full | Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking |
| title_fullStr | Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking |
| title_full_unstemmed | Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking |
| title_short | Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking |
| title_sort | fuzzy group decision making model for identifying and ranking of success factors in fraud prevention in iranian e banking |
| topic | analytical hierarchy process (AHP) Electronic banking Fraud Fuzzy Group Decision Making Security |
| url | https://jitm.ut.ac.ir/article_61463_4762716746b75fdc57c3c99c65de71fd.pdf |
| work_keys_str_mv | AT alirezaalizadeh fuzzygroupdecisionmakingmodelforidentifyingandrankingofsuccessfactorsinfraudpreventioniniranianebanking AT mehrichehrehpak fuzzygroupdecisionmakingmodelforidentifyingandrankingofsuccessfactorsinfraudpreventioniniranianebanking |