Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking

With increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, id...

Full description

Saved in:
Bibliographic Details
Main Authors: Alireza Alizadeh, Mehri Chehrehpak
Format: Article
Language:English
Published: University of Tehran 2017-06-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_61463_4762716746b75fdc57c3c99c65de71fd.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850172805395513344
author Alireza Alizadeh
Mehri Chehrehpak
author_facet Alireza Alizadeh
Mehri Chehrehpak
author_sort Alireza Alizadeh
collection DOAJ
description With increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, identifying success factor in fraud prevention in e-banking can be useful for e-banking system developers to improve these systems security. In this paper we have tried to identify and rank these success factors for fraud prevention in e-banking systems. For this purpose, we first review the literature to find potential factors, then identified factors were weighted by using fuzzy group multi criteria decision-making model and experts' judgment. The results show that for elimination fraud in e-banking systems it is necessary to pay attention to technical, operational, strategic and financial factors respectively
format Article
id doaj-art-cc3abdf153ed4b3cae55a5e2d8d6050a
institution OA Journals
issn 2008-5893
2423-5059
language English
publishDate 2017-06-01
publisher University of Tehran
record_format Article
series Journal of Information Technology Management
spelling doaj-art-cc3abdf153ed4b3cae55a5e2d8d6050a2025-08-20T02:19:58ZengUniversity of TehranJournal of Information Technology Management2008-58932423-50592017-06-019235537810.22059/jitm.2017.6146361463Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-bankingAlireza Alizadeh0Mehri Chehrehpak1PhD. of Industrial Engineering, Sharif University of Technology, Tehran, IranMSc, in Industrial Management, South Tehran Branch, Islamic Azad University, Tehran, IranWith increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, identifying success factor in fraud prevention in e-banking can be useful for e-banking system developers to improve these systems security. In this paper we have tried to identify and rank these success factors for fraud prevention in e-banking systems. For this purpose, we first review the literature to find potential factors, then identified factors were weighted by using fuzzy group multi criteria decision-making model and experts' judgment. The results show that for elimination fraud in e-banking systems it is necessary to pay attention to technical, operational, strategic and financial factors respectivelyhttps://jitm.ut.ac.ir/article_61463_4762716746b75fdc57c3c99c65de71fd.pdfanalytical hierarchy process (AHP)Electronic bankingFraudFuzzy Group Decision MakingSecurity
spellingShingle Alireza Alizadeh
Mehri Chehrehpak
Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking
Journal of Information Technology Management
analytical hierarchy process (AHP)
Electronic banking
Fraud
Fuzzy Group Decision Making
Security
title Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking
title_full Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking
title_fullStr Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking
title_full_unstemmed Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking
title_short Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking
title_sort fuzzy group decision making model for identifying and ranking of success factors in fraud prevention in iranian e banking
topic analytical hierarchy process (AHP)
Electronic banking
Fraud
Fuzzy Group Decision Making
Security
url https://jitm.ut.ac.ir/article_61463_4762716746b75fdc57c3c99c65de71fd.pdf
work_keys_str_mv AT alirezaalizadeh fuzzygroupdecisionmakingmodelforidentifyingandrankingofsuccessfactorsinfraudpreventioniniranianebanking
AT mehrichehrehpak fuzzygroupdecisionmakingmodelforidentifyingandrankingofsuccessfactorsinfraudpreventioniniranianebanking