Work-related stress and its associated factors among primary care doctors in Malaysia during the COVID-19 pandemic

Abstract Background In Malaysia, the recent COVID-19 pandemic had increased the workload of all health professionals, especially primary care doctors (PCDs). Hence, this study aimed to determine the level of work-related stress and factors associated with higher levels of work-related stress among P...

Full description

Saved in:
Bibliographic Details
Main Authors: Muhammad Shah Shahrudin, Nik Munirah Nik-Nasir, Mohamed-Syarif Mohamed-Yassin
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Primary Care
Subjects:
Online Access:https://doi.org/10.1186/s12875-024-02697-7
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1841544465858166784
author Muhammad Shah Shahrudin
Nik Munirah Nik-Nasir
Mohamed-Syarif Mohamed-Yassin
author_facet Muhammad Shah Shahrudin
Nik Munirah Nik-Nasir
Mohamed-Syarif Mohamed-Yassin
author_sort Muhammad Shah Shahrudin
collection DOAJ
description Abstract Background In Malaysia, the recent COVID-19 pandemic had increased the workload of all health professionals, especially primary care doctors (PCDs). Hence, this study aimed to determine the level of work-related stress and factors associated with higher levels of work-related stress among PCDs in Malaysia during this pandemic. Methods A cross-sectional study was conducted online using Google Forms™. Sociodemographic as well as work and workplace data were collected. The Job Demand Inventory, Physicians’ Lack of Professional Autonomy, and Health Professions Stress Inventory questionnaires were used to assess the job demand score, job autonomy score, and the level of work-related stress, respectively. Multiple linear regression was performed to determine the significant factors associated with higher work-related stress. Results A total of 301 PCDs participated in this study with the majority being female (76.1%), Malay (67.8%), married (73.1%), medical officers (68.8%), and worked in urban (70.4%) and public primary care clinics (83%). The mean (SD) score for work-related stress was 62.8 (18.4), (score range 0-120). PCDs who had any degree of worry about being alienated by friends and relatives because of close contact with COVID-19 patients had higher work-related stress levels compared to PCDs who did not have any worry [rarely (b = 10.23, 95% CI:5.57, 14.89), sometimes (b = 10.41, 95% CI:5.68, 15.13), often (b = 10.12, 95% CI:4.16, 16.08), and always (b = 14.65, 95% CI:7.43, 21.89)]. The other significant factor was higher job demand scores (b = 1.13, 95% CI:0.91, 1.35). In contrast, PCDs who always received support from supervisors at their workplace were found to have lower work-related stress levels compared to those who did not receive any support (b=-5.65, 95% CI:-10.38, -0.93). Conclusions The level of work-related stress among Malaysian PCDs during the COVID-19 pandemic was higher compared to American PCDs and Malaysian physicians before the pandemic but lower compared to Australian emergency physicians during the pandemic. Urgent measures to address the above-mentioned associated factors should be implemented as another pandemic may be just around the corner.
format Article
id doaj-art-cc1bc767023848fc94acdf764217cbfc
institution Kabale University
issn 2731-4553
language English
publishDate 2025-01-01
publisher BMC
record_format Article
series BMC Primary Care
spelling doaj-art-cc1bc767023848fc94acdf764217cbfc2025-01-12T12:33:55ZengBMCBMC Primary Care2731-45532025-01-0126111210.1186/s12875-024-02697-7Work-related stress and its associated factors among primary care doctors in Malaysia during the COVID-19 pandemicMuhammad Shah Shahrudin0Nik Munirah Nik-Nasir1Mohamed-Syarif Mohamed-Yassin2Klinik Kesihatan Sungai UdangDepartment of Primary Care Medicine, Faculty of Medicine, Universiti Teknologi MARA, Jalan HospitalDepartment of Primary Care Medicine, Faculty of Medicine, Universiti Teknologi MARA, Jalan HospitalAbstract Background In Malaysia, the recent COVID-19 pandemic had increased the workload of all health professionals, especially primary care doctors (PCDs). Hence, this study aimed to determine the level of work-related stress and factors associated with higher levels of work-related stress among PCDs in Malaysia during this pandemic. Methods A cross-sectional study was conducted online using Google Forms™. Sociodemographic as well as work and workplace data were collected. The Job Demand Inventory, Physicians’ Lack of Professional Autonomy, and Health Professions Stress Inventory questionnaires were used to assess the job demand score, job autonomy score, and the level of work-related stress, respectively. Multiple linear regression was performed to determine the significant factors associated with higher work-related stress. Results A total of 301 PCDs participated in this study with the majority being female (76.1%), Malay (67.8%), married (73.1%), medical officers (68.8%), and worked in urban (70.4%) and public primary care clinics (83%). The mean (SD) score for work-related stress was 62.8 (18.4), (score range 0-120). PCDs who had any degree of worry about being alienated by friends and relatives because of close contact with COVID-19 patients had higher work-related stress levels compared to PCDs who did not have any worry [rarely (b = 10.23, 95% CI:5.57, 14.89), sometimes (b = 10.41, 95% CI:5.68, 15.13), often (b = 10.12, 95% CI:4.16, 16.08), and always (b = 14.65, 95% CI:7.43, 21.89)]. The other significant factor was higher job demand scores (b = 1.13, 95% CI:0.91, 1.35). In contrast, PCDs who always received support from supervisors at their workplace were found to have lower work-related stress levels compared to those who did not receive any support (b=-5.65, 95% CI:-10.38, -0.93). Conclusions The level of work-related stress among Malaysian PCDs during the COVID-19 pandemic was higher compared to American PCDs and Malaysian physicians before the pandemic but lower compared to Australian emergency physicians during the pandemic. Urgent measures to address the above-mentioned associated factors should be implemented as another pandemic may be just around the corner.https://doi.org/10.1186/s12875-024-02697-7Work-related stressPrimary care doctorsCOVID-19MalaysiaPandemic
spellingShingle Muhammad Shah Shahrudin
Nik Munirah Nik-Nasir
Mohamed-Syarif Mohamed-Yassin
Work-related stress and its associated factors among primary care doctors in Malaysia during the COVID-19 pandemic
BMC Primary Care
Work-related stress
Primary care doctors
COVID-19
Malaysia
Pandemic
title Work-related stress and its associated factors among primary care doctors in Malaysia during the COVID-19 pandemic
title_full Work-related stress and its associated factors among primary care doctors in Malaysia during the COVID-19 pandemic
title_fullStr Work-related stress and its associated factors among primary care doctors in Malaysia during the COVID-19 pandemic
title_full_unstemmed Work-related stress and its associated factors among primary care doctors in Malaysia during the COVID-19 pandemic
title_short Work-related stress and its associated factors among primary care doctors in Malaysia during the COVID-19 pandemic
title_sort work related stress and its associated factors among primary care doctors in malaysia during the covid 19 pandemic
topic Work-related stress
Primary care doctors
COVID-19
Malaysia
Pandemic
url https://doi.org/10.1186/s12875-024-02697-7
work_keys_str_mv AT muhammadshahshahrudin workrelatedstressanditsassociatedfactorsamongprimarycaredoctorsinmalaysiaduringthecovid19pandemic
AT nikmunirahniknasir workrelatedstressanditsassociatedfactorsamongprimarycaredoctorsinmalaysiaduringthecovid19pandemic
AT mohamedsyarifmohamedyassin workrelatedstressanditsassociatedfactorsamongprimarycaredoctorsinmalaysiaduringthecovid19pandemic