Gazi, M. A. I., Masud, A. A., Sobhani, F. A., Islam, M. A., Rita, T., Chaity, N. S., . . . Senathirajah, A. R. b. S. Exploring the mediating effect of customer satisfaction on the relationships between service quality, efficiency, and reliability and customer retention, loyalty in E-banking performance in emerging markets. Taylor & Francis Group.
Chicago Style (17th ed.) CitationGazi, Md. Abu Issa, Abdullah Al Masud, Farid Ahammad Sobhani, Md. Aminul Islam, Tahmina Rita, Naznin Sultana Chaity, Mita Das, and Abdul Rahman bin S. Senathirajah. Exploring the Mediating Effect of Customer Satisfaction on the Relationships Between Service Quality, Efficiency, and Reliability and Customer Retention, Loyalty in E-banking Performance in Emerging Markets. Taylor & Francis Group.
MLA (9th ed.) CitationGazi, Md. Abu Issa, et al. Exploring the Mediating Effect of Customer Satisfaction on the Relationships Between Service Quality, Efficiency, and Reliability and Customer Retention, Loyalty in E-banking Performance in Emerging Markets. Taylor & Francis Group.