Justice, Trust, Perceived of Risk and Voluntary Tax Compliance in MSME

Background: Tax compliance has become a focused problem in various countries. Especially for developing countries with inadequate law enforcement, tax systems, and taxpayer awareness, this will indirectly impact high rates of taxpayer non-compliance. The issue of low taxpayer compliance is not a sig...

Full description

Saved in:
Bibliographic Details
Main Authors: Nitami Galih Pangesti, Bani Alkausar, Prinintha Nanda Soemarsono, Hanifiyah Yuliatul Hijriah, Azrul Abdullah
Format: Article
Language:English
Published: Universitas Airlangga 2023-10-01
Series:TIJAB (The International Journal of Applied Business)
Online Access:https://e-journal.unair.ac.id/TIJAB/article/view/50103
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850210499289939968
author Nitami Galih Pangesti
Bani Alkausar
Prinintha Nanda Soemarsono
Hanifiyah Yuliatul Hijriah
Azrul Abdullah
author_facet Nitami Galih Pangesti
Bani Alkausar
Prinintha Nanda Soemarsono
Hanifiyah Yuliatul Hijriah
Azrul Abdullah
author_sort Nitami Galih Pangesti
collection DOAJ
description Background: Tax compliance has become a focused problem in various countries. Especially for developing countries with inadequate law enforcement, tax systems, and taxpayer awareness, this will indirectly impact high rates of taxpayer non-compliance. The issue of low taxpayer compliance is not a significant problem to solve, considering that the domino effect will cause more critical issues in the future. Objective: This study tries to demonstrate additional elements that affect tax compliance, such as the psychological factors of taxpayers and to find out the motives that influence taxpayers. It becomes essential to consider how a person's behavior is influenced by self-perception regarding the system, beliefs, and sanctions before the taxpayer finally voluntarily fulfills their tax obligations. Method: Through the use of a survey, this study employs a quantitative methodology. The poll was conducted via distributing Google forms with questionnaires for respondents to complete on their own. Then, using AMOS Graphic, structural equation modeling (SEM) analytic techniques were used to analyze the data. Results: This study demonstrates that trust and voluntary tax compliance are unaffected by conceptions of fairness (procedural justice, distributive justice, and retributive justice).  Meanwhile, perceptions of risk and trust affect voluntary tax compliance. Conclusion: This shows that MSME taxpayers carry out voluntary tax compliance because they believe that the tax authority can detect non-compliance. In addition, MSME taxpayers increase voluntary tax compliance to avoid penalties due to tax risks arising from the internal and external risks they have. Keywords: voluntary tax compliance; perceptions of justice; trust; perception of risk; MSME
format Article
id doaj-art-cb52ce38fbcf4afca240becb0fd1de0f
institution OA Journals
issn 2599-0705
language English
publishDate 2023-10-01
publisher Universitas Airlangga
record_format Article
series TIJAB (The International Journal of Applied Business)
spelling doaj-art-cb52ce38fbcf4afca240becb0fd1de0f2025-08-20T02:09:45ZengUniversitas AirlanggaTIJAB (The International Journal of Applied Business)2599-07052023-10-017218519510.20473/tijab.v7.I2.2023.5010348250Justice, Trust, Perceived of Risk and Voluntary Tax Compliance in MSMENitami Galih Pangesti0Bani Alkausar1https://orcid.org/0000-0001-9060-4382Prinintha Nanda Soemarsono2Hanifiyah Yuliatul Hijriah3Azrul Abdullah4Universitas AirlanggaUniversitas AirlanggaUniversitas AirlanggaUniversitas AirlanggaUniversiti Teknologi MARABackground: Tax compliance has become a focused problem in various countries. Especially for developing countries with inadequate law enforcement, tax systems, and taxpayer awareness, this will indirectly impact high rates of taxpayer non-compliance. The issue of low taxpayer compliance is not a significant problem to solve, considering that the domino effect will cause more critical issues in the future. Objective: This study tries to demonstrate additional elements that affect tax compliance, such as the psychological factors of taxpayers and to find out the motives that influence taxpayers. It becomes essential to consider how a person's behavior is influenced by self-perception regarding the system, beliefs, and sanctions before the taxpayer finally voluntarily fulfills their tax obligations. Method: Through the use of a survey, this study employs a quantitative methodology. The poll was conducted via distributing Google forms with questionnaires for respondents to complete on their own. Then, using AMOS Graphic, structural equation modeling (SEM) analytic techniques were used to analyze the data. Results: This study demonstrates that trust and voluntary tax compliance are unaffected by conceptions of fairness (procedural justice, distributive justice, and retributive justice).  Meanwhile, perceptions of risk and trust affect voluntary tax compliance. Conclusion: This shows that MSME taxpayers carry out voluntary tax compliance because they believe that the tax authority can detect non-compliance. In addition, MSME taxpayers increase voluntary tax compliance to avoid penalties due to tax risks arising from the internal and external risks they have. Keywords: voluntary tax compliance; perceptions of justice; trust; perception of risk; MSMEhttps://e-journal.unair.ac.id/TIJAB/article/view/50103
spellingShingle Nitami Galih Pangesti
Bani Alkausar
Prinintha Nanda Soemarsono
Hanifiyah Yuliatul Hijriah
Azrul Abdullah
Justice, Trust, Perceived of Risk and Voluntary Tax Compliance in MSME
TIJAB (The International Journal of Applied Business)
title Justice, Trust, Perceived of Risk and Voluntary Tax Compliance in MSME
title_full Justice, Trust, Perceived of Risk and Voluntary Tax Compliance in MSME
title_fullStr Justice, Trust, Perceived of Risk and Voluntary Tax Compliance in MSME
title_full_unstemmed Justice, Trust, Perceived of Risk and Voluntary Tax Compliance in MSME
title_short Justice, Trust, Perceived of Risk and Voluntary Tax Compliance in MSME
title_sort justice trust perceived of risk and voluntary tax compliance in msme
url https://e-journal.unair.ac.id/TIJAB/article/view/50103
work_keys_str_mv AT nitamigalihpangesti justicetrustperceivedofriskandvoluntarytaxcomplianceinmsme
AT banialkausar justicetrustperceivedofriskandvoluntarytaxcomplianceinmsme
AT prininthanandasoemarsono justicetrustperceivedofriskandvoluntarytaxcomplianceinmsme
AT hanifiyahyuliatulhijriah justicetrustperceivedofriskandvoluntarytaxcomplianceinmsme
AT azrulabdullah justicetrustperceivedofriskandvoluntarytaxcomplianceinmsme