Which features of AI-based tools are important for students? A choice-based conjoint analysis

AI-based language tools such as ChatGPT have the potential to fundamentally change studying and teaching at universities. Since there have been few empirical studies on the use of AI systems by students, this article aims to analyze the use of AI in higher education. In particular, it focuses on ide...

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Main Authors: Jörg von Garrel, Jana Mayer
Format: Article
Language:English
Published: Elsevier 2024-12-01
Series:Computers and Education: Artificial Intelligence
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666920X24001140
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author Jörg von Garrel
Jana Mayer
author_facet Jörg von Garrel
Jana Mayer
author_sort Jörg von Garrel
collection DOAJ
description AI-based language tools such as ChatGPT have the potential to fundamentally change studying and teaching at universities. Since there have been few empirical studies on the use of AI systems by students, this article aims to analyze the use of AI in higher education. In particular, it focuses on identifying features that are important to students when using AI during their studies. For this purpose, a choice-based conjoint experiment was conducted through a survey involving over 6300 participants from German universities. The results show that students attach particular importance to the degree of scientific rigor. The optimal package for an AI-based tool for studying includes the citation of reliable or truthful sources, the detection and correction of errors in the input, a comprehensive and detailed formulation of the output, no AI-caused hallucinations and transparency of the database. These characteristics differ only slightly in group-specific analyses.
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series Computers and Education: Artificial Intelligence
spelling doaj-art-ca8b58236b694c46985f3f462afef80b2025-08-20T02:34:40ZengElsevierComputers and Education: Artificial Intelligence2666-920X2024-12-01710031110.1016/j.caeai.2024.100311Which features of AI-based tools are important for students? A choice-based conjoint analysisJörg von Garrel0Jana Mayer1Corresponding author.; Darmstadt University of Applied Sciences (Hochschule Darmstadt, H_da), Schöfferstraße 3, 64295, Darmstadt, GermanyDarmstadt University of Applied Sciences (Hochschule Darmstadt, H_da), Schöfferstraße 3, 64295, Darmstadt, GermanyAI-based language tools such as ChatGPT have the potential to fundamentally change studying and teaching at universities. Since there have been few empirical studies on the use of AI systems by students, this article aims to analyze the use of AI in higher education. In particular, it focuses on identifying features that are important to students when using AI during their studies. For this purpose, a choice-based conjoint experiment was conducted through a survey involving over 6300 participants from German universities. The results show that students attach particular importance to the degree of scientific rigor. The optimal package for an AI-based tool for studying includes the citation of reliable or truthful sources, the detection and correction of errors in the input, a comprehensive and detailed formulation of the output, no AI-caused hallucinations and transparency of the database. These characteristics differ only slightly in group-specific analyses.http://www.sciencedirect.com/science/article/pii/S2666920X24001140Choice-based conjoint-analysesAILanguage-based AI toolsChatGPTAI-Use in studies
spellingShingle Jörg von Garrel
Jana Mayer
Which features of AI-based tools are important for students? A choice-based conjoint analysis
Computers and Education: Artificial Intelligence
Choice-based conjoint-analyses
AI
Language-based AI tools
ChatGPT
AI-Use in studies
title Which features of AI-based tools are important for students? A choice-based conjoint analysis
title_full Which features of AI-based tools are important for students? A choice-based conjoint analysis
title_fullStr Which features of AI-based tools are important for students? A choice-based conjoint analysis
title_full_unstemmed Which features of AI-based tools are important for students? A choice-based conjoint analysis
title_short Which features of AI-based tools are important for students? A choice-based conjoint analysis
title_sort which features of ai based tools are important for students a choice based conjoint analysis
topic Choice-based conjoint-analyses
AI
Language-based AI tools
ChatGPT
AI-Use in studies
url http://www.sciencedirect.com/science/article/pii/S2666920X24001140
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