Identifying and selecting the most appropriate social media for the development of SCRM systems
Undoubtedly, information technology is one of the main factors for change in modern societies. As the other components involved in the community, organizational customers have undergone changes to the extent that they are referred to as "social customers"; So, the inability to follow the d...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Tehran
2015-01-01
|
| Series: | Journal of Information Technology Management |
| Subjects: | |
| Online Access: | https://jitm.ut.ac.ir/article_52453_4fb39e123df852338c1d880113e5779c.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
