Consumer Readiness for Microtransactions in Digital Content Business Models

As digital content increasingly moves away from free access, microtransactions may provide an alternative. There is a need for research on microtransactions as a general digital content payment mechanism. Businesses can capitalize on this technological advancement by expanding their paid digital con...

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Main Authors: Pankaj Chaudhary, Richelle Oakley DaSouza
Format: Article
Language:English
Published: MDPI AG 2024-09-01
Series:Businesses
Subjects:
Online Access:https://www.mdpi.com/2673-7116/4/3/29
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author Pankaj Chaudhary
Richelle Oakley DaSouza
author_facet Pankaj Chaudhary
Richelle Oakley DaSouza
author_sort Pankaj Chaudhary
collection DOAJ
description As digital content increasingly moves away from free access, microtransactions may provide an alternative. There is a need for research on microtransactions as a general digital content payment mechanism. Businesses can capitalize on this technological advancement by expanding their paid digital content offerings without resorting to subscription-based services. This study examines a taxonomy for microtransactions based on consumer buying behavior, presents business models for microtransaction payment processing, and examines issues with its implementation. Data collected from 180 consumers were analyzed using quantitative and qualitative analyses to assess the receptiveness and perception of microtransactions. The results indicate that consumers are receptive to the concept of microtransactions and are willing to spend on five distinct digital content categories. This study concludes with a discussion of issues that consumers foresee with digital content microtransactions and implications for interested businesses.
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spelling doaj-art-ca51ccc82b1e49d285f2c728fb0143da2025-08-20T01:56:13ZengMDPI AGBusinesses2673-71162024-09-014347349010.3390/businesses4030029Consumer Readiness for Microtransactions in Digital Content Business ModelsPankaj Chaudhary0Richelle Oakley DaSouza1Willie A. Deese College of Business and Economics, North Carolina A&T State University, Greensboro, NC 27411, USAWillie A. Deese College of Business and Economics, North Carolina A&T State University, Greensboro, NC 27411, USAAs digital content increasingly moves away from free access, microtransactions may provide an alternative. There is a need for research on microtransactions as a general digital content payment mechanism. Businesses can capitalize on this technological advancement by expanding their paid digital content offerings without resorting to subscription-based services. This study examines a taxonomy for microtransactions based on consumer buying behavior, presents business models for microtransaction payment processing, and examines issues with its implementation. Data collected from 180 consumers were analyzed using quantitative and qualitative analyses to assess the receptiveness and perception of microtransactions. The results indicate that consumers are receptive to the concept of microtransactions and are willing to spend on five distinct digital content categories. This study concludes with a discussion of issues that consumers foresee with digital content microtransactions and implications for interested businesses.https://www.mdpi.com/2673-7116/4/3/29microtransactionsbusiness modelsdigital content
spellingShingle Pankaj Chaudhary
Richelle Oakley DaSouza
Consumer Readiness for Microtransactions in Digital Content Business Models
Businesses
microtransactions
business models
digital content
title Consumer Readiness for Microtransactions in Digital Content Business Models
title_full Consumer Readiness for Microtransactions in Digital Content Business Models
title_fullStr Consumer Readiness for Microtransactions in Digital Content Business Models
title_full_unstemmed Consumer Readiness for Microtransactions in Digital Content Business Models
title_short Consumer Readiness for Microtransactions in Digital Content Business Models
title_sort consumer readiness for microtransactions in digital content business models
topic microtransactions
business models
digital content
url https://www.mdpi.com/2673-7116/4/3/29
work_keys_str_mv AT pankajchaudhary consumerreadinessformicrotransactionsindigitalcontentbusinessmodels
AT richelleoakleydasouza consumerreadinessformicrotransactionsindigitalcontentbusinessmodels