Implementation of a standardised sign-up process to increase MyChart enrolment among HIV-positive patients
Interactive patient portals are a valuable tool for engaging patients in their healthcare, with various functionalities including viewing laboratory results, refilling prescriptions and communicating directly with nurses, physicians and other healthcare providers via electronic messaging. The utilit...
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| Format: | Article |
| Language: | English |
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BMJ Publishing Group
2019-08-01
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| Series: | BMJ Open Quality |
| Online Access: | https://bmjopenquality.bmj.com/content/8/3/e000602.full |
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| _version_ | 1850205848193728512 |
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| author | Rachel Sigler Ryan Kubat Angie Lopez Jessica R Newman |
| author_facet | Rachel Sigler Ryan Kubat Angie Lopez Jessica R Newman |
| author_sort | Rachel Sigler |
| collection | DOAJ |
| description | Interactive patient portals are a valuable tool for engaging patients in their healthcare, with various functionalities including viewing laboratory results, refilling prescriptions and communicating directly with nurses, physicians and other healthcare providers via electronic messaging. The utility of patient portals is limited primarily from lack of patient uptake and enrolment due to a variety of factors including lack of awareness, low health literacy, poor technology mastery, lack of availability of a smartphone or computer and distrust of the security of their personal health information. We aimed to increase enrolment in the Epic (O2) MyChart patient portal among patients receiving HIV care through our Infectious Diseases clinic via a standardised sign-up protocol during their clinic visits. This intervention resulted in a modest increase in enrolled patients. However, the factors preventing a more dramatic increase in patient uptake remain unclear. |
| format | Article |
| id | doaj-art-c9712a92634a4c05ae62bb32c2ca5e69 |
| institution | OA Journals |
| issn | 2399-6641 |
| language | English |
| publishDate | 2019-08-01 |
| publisher | BMJ Publishing Group |
| record_format | Article |
| series | BMJ Open Quality |
| spelling | doaj-art-c9712a92634a4c05ae62bb32c2ca5e692025-08-20T02:11:00ZengBMJ Publishing GroupBMJ Open Quality2399-66412019-08-018310.1136/bmjoq-2018-000602Implementation of a standardised sign-up process to increase MyChart enrolment among HIV-positive patientsRachel Sigler0Ryan Kubat1Angie Lopez2Jessica R Newman3Department of Internal Medicine, Division of General and Geriatric Medicine, University of Kansas Medical Center, Kansas City, Kansas, USADepartment of Internal Medicine, Division of Infectious Diseases, University of Kansas Medical Center, Kansas City, Kansas, USADepartment of Internal Medicine, Division of Infectious Diseases, University of Kansas Medical Center, Kansas City, Kansas, USADepartment of Internal Medicine, Division of Infectious Diseases, University of Kansas Medical Center, Kansas City, Kansas, USAInteractive patient portals are a valuable tool for engaging patients in their healthcare, with various functionalities including viewing laboratory results, refilling prescriptions and communicating directly with nurses, physicians and other healthcare providers via electronic messaging. The utility of patient portals is limited primarily from lack of patient uptake and enrolment due to a variety of factors including lack of awareness, low health literacy, poor technology mastery, lack of availability of a smartphone or computer and distrust of the security of their personal health information. We aimed to increase enrolment in the Epic (O2) MyChart patient portal among patients receiving HIV care through our Infectious Diseases clinic via a standardised sign-up protocol during their clinic visits. This intervention resulted in a modest increase in enrolled patients. However, the factors preventing a more dramatic increase in patient uptake remain unclear.https://bmjopenquality.bmj.com/content/8/3/e000602.full |
| spellingShingle | Rachel Sigler Ryan Kubat Angie Lopez Jessica R Newman Implementation of a standardised sign-up process to increase MyChart enrolment among HIV-positive patients BMJ Open Quality |
| title | Implementation of a standardised sign-up process to increase MyChart enrolment among HIV-positive patients |
| title_full | Implementation of a standardised sign-up process to increase MyChart enrolment among HIV-positive patients |
| title_fullStr | Implementation of a standardised sign-up process to increase MyChart enrolment among HIV-positive patients |
| title_full_unstemmed | Implementation of a standardised sign-up process to increase MyChart enrolment among HIV-positive patients |
| title_short | Implementation of a standardised sign-up process to increase MyChart enrolment among HIV-positive patients |
| title_sort | implementation of a standardised sign up process to increase mychart enrolment among hiv positive patients |
| url | https://bmjopenquality.bmj.com/content/8/3/e000602.full |
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