The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountability

This paper is a critical interpretive synthesis of community health workers (CHWs) and accountability in low-income and middle-income countries. The guiding questions were: What factors promote or undermine CHWs as accountability agents? (and) Can these factors be intentionally fostered or suppresse...

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Main Authors: Stephanie M Topp, Marta Schaaf, Lynn Freedman, Caitlin Warthin
Format: Article
Language:English
Published: BMJ Publishing Group 2020-06-01
Series:BMJ Global Health
Online Access:https://gh.bmj.com/content/5/6/e002296.full
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author Stephanie M Topp
Marta Schaaf
Lynn Freedman
Caitlin Warthin
author_facet Stephanie M Topp
Marta Schaaf
Lynn Freedman
Caitlin Warthin
author_sort Stephanie M Topp
collection DOAJ
description This paper is a critical interpretive synthesis of community health workers (CHWs) and accountability in low-income and middle-income countries. The guiding questions were: What factors promote or undermine CHWs as accountability agents? (and) Can these factors be intentionally fostered or suppressed to impel health system accountability? We conducted an iterative search that included articles addressing the core issue of CHWs and accountability, and articles addressing ancillary issues that emerged in the initial search, such as ‘CHWs and equity.’CHWs are intended to comprise a ‘bridge’ between community members and the formal health system. This bridge function is described in three key ways: service extender, cultural broker, social change agent. We identified several factors that shape the bridging function CHWs play, and thus, their role in fomenting health system accountability to communities, including the local political context, extent and nature of CHW interactions with other community-based structures, health system treatment of CHWs, community perceptions of CHWs, and extent and type of CHW unionisation and collectivisation.Synthesising these findings, we elaborated several analytic propositions relating to the self-reinforcing nature of the factors shaping CHWs’ bridging function; the roles of local and national governance; and the human resource and material capacity of the health system. Importantly, community embeddedness, as defined by acceptability, social connections and expertise, is a crucial attribute of CHW ability to foment local government accountability to communities.
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spelling doaj-art-c9421c735f5a4b28b00a59009b2130672025-08-20T02:50:27ZengBMJ Publishing GroupBMJ Global Health2059-79082020-06-015610.1136/bmjgh-2020-002296The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountabilityStephanie M Topp0Marta Schaaf1Lynn Freedman2Caitlin Warthin31 College of Public Health, Medical & Veterinary Sciences, James Cook University, Townsville, Queensland, AustraliaIndependent Consultant, Brooklyn, New York, USAAverting Maternal Death and Disability, Heilbrunn Department of Population and Family Health, Columbia University Mailman School of Public Health, New York, New York, USAAverting Maternal Death and Disability, Heilbrunn Department of Population and Family Health, Columbia University Mailman School of Public Health, New York, New York, USAThis paper is a critical interpretive synthesis of community health workers (CHWs) and accountability in low-income and middle-income countries. The guiding questions were: What factors promote or undermine CHWs as accountability agents? (and) Can these factors be intentionally fostered or suppressed to impel health system accountability? We conducted an iterative search that included articles addressing the core issue of CHWs and accountability, and articles addressing ancillary issues that emerged in the initial search, such as ‘CHWs and equity.’CHWs are intended to comprise a ‘bridge’ between community members and the formal health system. This bridge function is described in three key ways: service extender, cultural broker, social change agent. We identified several factors that shape the bridging function CHWs play, and thus, their role in fomenting health system accountability to communities, including the local political context, extent and nature of CHW interactions with other community-based structures, health system treatment of CHWs, community perceptions of CHWs, and extent and type of CHW unionisation and collectivisation.Synthesising these findings, we elaborated several analytic propositions relating to the self-reinforcing nature of the factors shaping CHWs’ bridging function; the roles of local and national governance; and the human resource and material capacity of the health system. Importantly, community embeddedness, as defined by acceptability, social connections and expertise, is a crucial attribute of CHW ability to foment local government accountability to communities.https://gh.bmj.com/content/5/6/e002296.full
spellingShingle Stephanie M Topp
Marta Schaaf
Lynn Freedman
Caitlin Warthin
The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountability
BMJ Global Health
title The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountability
title_full The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountability
title_fullStr The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountability
title_full_unstemmed The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountability
title_short The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountability
title_sort community health worker as service extender cultural broker and social change agent a critical interpretive synthesis of roles intent and accountability
url https://gh.bmj.com/content/5/6/e002296.full
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