Beyond Profession: The Impact of the Job on Probation Personnel

This study aims to assess the impact of work on managers, specialists, and probation officers in Türkiye. The research seeks to enhance understanding of how work life affects personnel and to propose policy recommendations from a social work perspective to improve professional well-being. A qualitat...

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Main Authors: Münevver Eryalçın, Talip Eryalçın
Format: Article
Language:English
Published: MDPI AG 2025-01-01
Series:Social Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-0760/14/1/23
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author Münevver Eryalçın
Talip Eryalçın
author_facet Münevver Eryalçın
Talip Eryalçın
author_sort Münevver Eryalçın
collection DOAJ
description This study aims to assess the impact of work on managers, specialists, and probation officers in Türkiye. The research seeks to enhance understanding of how work life affects personnel and to propose policy recommendations from a social work perspective to improve professional well-being. A qualitative research design utilizing a phenomenological approach was adopted. Data collection involved an individual information form and a semi-structured in-depth interview form, developed by the researchers, to evaluate work-related impacts. Through purposive quota sampling, 30 participants, including specialists, managers, and probation officers, were recruited from probation offices with the highest workload across Türkiye’s seven regions. The data were descriptively analyzed using the Maxqda 2020 software. The findings reveal that professional, individual, and institutional stress factors significantly impact the well-being of probation personnel. While staff report deriving satisfaction from helping individuals break the cycle of crime and receiving positive feedback, they encounter challenges such as emotional labor, lack of professional recognition, and inadequate working conditions. Security concerns related to working with probationers were also emphasized. During the pandemic, disruptions in rehabilitation programs, increased recidivism, and perceptions of impunity were noted. The study underscores the necessity for improved working conditions, benefits, and professional respect to enhance the welfare of probation personnel.
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spelling doaj-art-c912a7b0529a499cabbeb13f824c8cf82025-01-24T13:49:42ZengMDPI AGSocial Sciences2076-07602025-01-011412310.3390/socsci14010023Beyond Profession: The Impact of the Job on Probation PersonnelMünevver Eryalçın0Talip Eryalçın1Department of Social Work, Ankara University, Ankara 06290, TürkiyeUnit of Social Work, Ankara Hacı Bayram Veli University, Ankara 06500, TürkiyeThis study aims to assess the impact of work on managers, specialists, and probation officers in Türkiye. The research seeks to enhance understanding of how work life affects personnel and to propose policy recommendations from a social work perspective to improve professional well-being. A qualitative research design utilizing a phenomenological approach was adopted. Data collection involved an individual information form and a semi-structured in-depth interview form, developed by the researchers, to evaluate work-related impacts. Through purposive quota sampling, 30 participants, including specialists, managers, and probation officers, were recruited from probation offices with the highest workload across Türkiye’s seven regions. The data were descriptively analyzed using the Maxqda 2020 software. The findings reveal that professional, individual, and institutional stress factors significantly impact the well-being of probation personnel. While staff report deriving satisfaction from helping individuals break the cycle of crime and receiving positive feedback, they encounter challenges such as emotional labor, lack of professional recognition, and inadequate working conditions. Security concerns related to working with probationers were also emphasized. During the pandemic, disruptions in rehabilitation programs, increased recidivism, and perceptions of impunity were noted. The study underscores the necessity for improved working conditions, benefits, and professional respect to enhance the welfare of probation personnel.https://www.mdpi.com/2076-0760/14/1/23probationprobation personneljob impactsocial work
spellingShingle Münevver Eryalçın
Talip Eryalçın
Beyond Profession: The Impact of the Job on Probation Personnel
Social Sciences
probation
probation personnel
job impact
social work
title Beyond Profession: The Impact of the Job on Probation Personnel
title_full Beyond Profession: The Impact of the Job on Probation Personnel
title_fullStr Beyond Profession: The Impact of the Job on Probation Personnel
title_full_unstemmed Beyond Profession: The Impact of the Job on Probation Personnel
title_short Beyond Profession: The Impact of the Job on Probation Personnel
title_sort beyond profession the impact of the job on probation personnel
topic probation
probation personnel
job impact
social work
url https://www.mdpi.com/2076-0760/14/1/23
work_keys_str_mv AT munevvereryalcın beyondprofessiontheimpactofthejobonprobationpersonnel
AT taliperyalcın beyondprofessiontheimpactofthejobonprobationpersonnel