Communication of preclinical emergency teams in critical situations: A nationwide study.
<h4>Background</h4>The emergency medical service as a high-risk workplace is a danger to patient safety. A main factor for patient safety, but also at the same time a main factor for patient harm, is team communication. Team communication is multidimensional and occurs before, during, an...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Public Library of Science (PLoS)
2021-01-01
|
| Series: | PLoS ONE |
| Online Access: | https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0250932&type=printable |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1850239878604783616 |
|---|---|
| author | Matthias Zimmer Daria Magdalena Czarniecki Stephan Sahm |
| author_facet | Matthias Zimmer Daria Magdalena Czarniecki Stephan Sahm |
| author_sort | Matthias Zimmer |
| collection | DOAJ |
| description | <h4>Background</h4>The emergency medical service as a high-risk workplace is a danger to patient safety. A main factor for patient safety, but also at the same time a main factor for patient harm, is team communication. Team communication is multidimensional and occurs before, during, and after the patient's treatment.<h4>Methods</h4>In an online based, anonymous and single-blinded study, medical and non-medical employees in the emergency medical services were asked about team communication, and communication errors.<h4>Results</h4>Seven hundred and fourteen medical and non-medical rescue workers from all over Germany took part. Among them, 72.0% had harmed at least one patient during their work. With imprecise communication, 81.7% rarely asked for clarification. Also, 66.3% saw leadership behavior as the cause of poor communication; 46.0% could not talk to their superiors about errors. Of note, 96.3% would like joint training of medical and non-medical employees in communication.<h4>Conclusion</h4>Deficits in team communication occur frequently in the rescue service. There is a clear need for uniform training in team and communication skills in all professions. |
| format | Article |
| id | doaj-art-c8dfb6d692c548f0870821cf6eb75f39 |
| institution | OA Journals |
| issn | 1932-6203 |
| language | English |
| publishDate | 2021-01-01 |
| publisher | Public Library of Science (PLoS) |
| record_format | Article |
| series | PLoS ONE |
| spelling | doaj-art-c8dfb6d692c548f0870821cf6eb75f392025-08-20T02:01:01ZengPublic Library of Science (PLoS)PLoS ONE1932-62032021-01-01165e025093210.1371/journal.pone.0250932Communication of preclinical emergency teams in critical situations: A nationwide study.Matthias ZimmerDaria Magdalena CzarnieckiStephan Sahm<h4>Background</h4>The emergency medical service as a high-risk workplace is a danger to patient safety. A main factor for patient safety, but also at the same time a main factor for patient harm, is team communication. Team communication is multidimensional and occurs before, during, and after the patient's treatment.<h4>Methods</h4>In an online based, anonymous and single-blinded study, medical and non-medical employees in the emergency medical services were asked about team communication, and communication errors.<h4>Results</h4>Seven hundred and fourteen medical and non-medical rescue workers from all over Germany took part. Among them, 72.0% had harmed at least one patient during their work. With imprecise communication, 81.7% rarely asked for clarification. Also, 66.3% saw leadership behavior as the cause of poor communication; 46.0% could not talk to their superiors about errors. Of note, 96.3% would like joint training of medical and non-medical employees in communication.<h4>Conclusion</h4>Deficits in team communication occur frequently in the rescue service. There is a clear need for uniform training in team and communication skills in all professions.https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0250932&type=printable |
| spellingShingle | Matthias Zimmer Daria Magdalena Czarniecki Stephan Sahm Communication of preclinical emergency teams in critical situations: A nationwide study. PLoS ONE |
| title | Communication of preclinical emergency teams in critical situations: A nationwide study. |
| title_full | Communication of preclinical emergency teams in critical situations: A nationwide study. |
| title_fullStr | Communication of preclinical emergency teams in critical situations: A nationwide study. |
| title_full_unstemmed | Communication of preclinical emergency teams in critical situations: A nationwide study. |
| title_short | Communication of preclinical emergency teams in critical situations: A nationwide study. |
| title_sort | communication of preclinical emergency teams in critical situations a nationwide study |
| url | https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0250932&type=printable |
| work_keys_str_mv | AT matthiaszimmer communicationofpreclinicalemergencyteamsincriticalsituationsanationwidestudy AT dariamagdalenaczarniecki communicationofpreclinicalemergencyteamsincriticalsituationsanationwidestudy AT stephansahm communicationofpreclinicalemergencyteamsincriticalsituationsanationwidestudy |