Enhancing Smart City Maturity Through Digital Transformation: A Success Factors Analysis

Improving smart city maturity through digital transformation is becoming increasingly crucial in facing the challenges of rapid urbanization and the need for more efficient city governance. However, the lack of a unified understanding of key drivers and challenges in this domain has limited the effe...

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Main Authors: Widya Listianingsih, Tony Dwi Susanto
Format: Article
Language:English
Published: LPPM ISB Atma Luhur 2025-01-01
Series:Jurnal Sisfokom
Subjects:
Online Access:https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2336
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author Widya Listianingsih
Tony Dwi Susanto
author_facet Widya Listianingsih
Tony Dwi Susanto
author_sort Widya Listianingsih
collection DOAJ
description Improving smart city maturity through digital transformation is becoming increasingly crucial in facing the challenges of rapid urbanization and the need for more efficient city governance. However, the lack of a unified understanding of key drivers and challenges in this domain has limited the effectiveness of existing strategies. This study aims to explore the role of digital transformation in improving Smart City maturity by identifying key success factors and best practices adopted by cities worldwide. This study used the systematic literature review (SLR) methodology based on the PRISMA framework, which included systematic steps in selecting, collecting, and analyzing relevant literature. The study results reveal six factors influencing Smart City maturity: Information and Communication Technology (ICT) infrastructure, data integration, government policies and strategic planning, stakeholder engagement, environmental sustainability, and innovation and human resource development. Unlike previous studies, this study synthesizes global best practices and success factors, offering actionable insights for policymakers and practitioners to design inclusive, sustainable, and forward-looking digital transformation strategies. Furthermore, the study underscores the need for context-specific research to optimize implementation and drive meaningful progress in diverse urban settings.
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spelling doaj-art-c8af3ede2d164b6abf27cdc8a7623f082025-02-12T07:27:38ZengLPPM ISB Atma LuhurJurnal Sisfokom2301-79882581-05882025-01-01141313610.32736/sisfokom.v14i1.23361999Enhancing Smart City Maturity Through Digital Transformation: A Success Factors AnalysisWidya Listianingsih0Tony Dwi Susanto1Department of Information System, Institut Teknologi Sepuluh NopemberDepartment of Information System, Institut Teknologi Sepuluh NopemberImproving smart city maturity through digital transformation is becoming increasingly crucial in facing the challenges of rapid urbanization and the need for more efficient city governance. However, the lack of a unified understanding of key drivers and challenges in this domain has limited the effectiveness of existing strategies. This study aims to explore the role of digital transformation in improving Smart City maturity by identifying key success factors and best practices adopted by cities worldwide. This study used the systematic literature review (SLR) methodology based on the PRISMA framework, which included systematic steps in selecting, collecting, and analyzing relevant literature. The study results reveal six factors influencing Smart City maturity: Information and Communication Technology (ICT) infrastructure, data integration, government policies and strategic planning, stakeholder engagement, environmental sustainability, and innovation and human resource development. Unlike previous studies, this study synthesizes global best practices and success factors, offering actionable insights for policymakers and practitioners to design inclusive, sustainable, and forward-looking digital transformation strategies. Furthermore, the study underscores the need for context-specific research to optimize implementation and drive meaningful progress in diverse urban settings.https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2336digital transformationsmart city maturitysuccess factorbest practiceprisma
spellingShingle Widya Listianingsih
Tony Dwi Susanto
Enhancing Smart City Maturity Through Digital Transformation: A Success Factors Analysis
Jurnal Sisfokom
digital transformation
smart city maturity
success factor
best practice
prisma
title Enhancing Smart City Maturity Through Digital Transformation: A Success Factors Analysis
title_full Enhancing Smart City Maturity Through Digital Transformation: A Success Factors Analysis
title_fullStr Enhancing Smart City Maturity Through Digital Transformation: A Success Factors Analysis
title_full_unstemmed Enhancing Smart City Maturity Through Digital Transformation: A Success Factors Analysis
title_short Enhancing Smart City Maturity Through Digital Transformation: A Success Factors Analysis
title_sort enhancing smart city maturity through digital transformation a success factors analysis
topic digital transformation
smart city maturity
success factor
best practice
prisma
url https://jurnal.atmaluhur.ac.id/index.php/sisfokom/article/view/2336
work_keys_str_mv AT widyalistianingsih enhancingsmartcitymaturitythroughdigitaltransformationasuccessfactorsanalysis
AT tonydwisusanto enhancingsmartcitymaturitythroughdigitaltransformationasuccessfactorsanalysis