The Comparative Analysis of Consumer Dispute Resolution in The Karawang Court and Consumer Dispute Resolution Agency (BPSK)
Indonesian Consumer Protection Law which controls the assurance of shoppers affirms in Article 1 passage (1) that shopper security is any exertion that ensures the presence of legitimate certainty to supply security to shoppers. This study method was qualitative and juridical approach. The results s...
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| Format: | Article |
| Language: | English |
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Universitas Islam Negeri Alauddin Makassar
2024-08-01
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| Series: | Alauddin Law Development Journal |
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| Online Access: | https://journal.uin-alauddin.ac.id/index.php/aldev/article/view/49057/20634 |
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| author | Wulan Sri Rahayu Yuniar Rahmatiar |
| author_facet | Wulan Sri Rahayu Yuniar Rahmatiar |
| author_sort | Wulan Sri Rahayu |
| collection | DOAJ |
| description | Indonesian Consumer Protection Law which controls the assurance of shoppers affirms in Article 1 passage (1) that shopper security is any exertion that ensures the presence of legitimate certainty to supply security to shoppers. This study method was qualitative and juridical approach. The results showed that the debate determination in court settlement of buyer debate in court or regularly called determination by case. Debate determination exterior the shopper debate determination court as directed in Law Number 8 of 1999 concerning customer assurance can be taken by making a complaint to the BPSK. It can be concluded that the legal certainty of the BPSK decision is the resolution of disputes that are still not in accordance with the expectations of the community. The process in BPSK is often more informal and more confidential than this process in court can make the parties involved feel more comfortable because their privacy is protected. |
| format | Article |
| id | doaj-art-c75bbf7184134fd4ac7057f3290011dd |
| institution | OA Journals |
| issn | 2714-8742 2686-3782 |
| language | English |
| publishDate | 2024-08-01 |
| publisher | Universitas Islam Negeri Alauddin Makassar |
| record_format | Article |
| series | Alauddin Law Development Journal |
| spelling | doaj-art-c75bbf7184134fd4ac7057f3290011dd2025-08-20T01:48:28ZengUniversitas Islam Negeri Alauddin MakassarAlauddin Law Development Journal2714-87422686-37822024-08-016394404https://doi.org/10.24252/aldev.v6i2.49057The Comparative Analysis of Consumer Dispute Resolution in The Karawang Court and Consumer Dispute Resolution Agency (BPSK)Wulan Sri Rahayu0Yuniar Rahmatiar1Universitas Buana Perjuangan KarawangUniversitas Buana Perjuangan KarawangIndonesian Consumer Protection Law which controls the assurance of shoppers affirms in Article 1 passage (1) that shopper security is any exertion that ensures the presence of legitimate certainty to supply security to shoppers. This study method was qualitative and juridical approach. The results showed that the debate determination in court settlement of buyer debate in court or regularly called determination by case. Debate determination exterior the shopper debate determination court as directed in Law Number 8 of 1999 concerning customer assurance can be taken by making a complaint to the BPSK. It can be concluded that the legal certainty of the BPSK decision is the resolution of disputes that are still not in accordance with the expectations of the community. The process in BPSK is often more informal and more confidential than this process in court can make the parties involved feel more comfortable because their privacy is protected.https://journal.uin-alauddin.ac.id/index.php/aldev/article/view/49057/20634dispute resolutionbpskuupk |
| spellingShingle | Wulan Sri Rahayu Yuniar Rahmatiar The Comparative Analysis of Consumer Dispute Resolution in The Karawang Court and Consumer Dispute Resolution Agency (BPSK) Alauddin Law Development Journal dispute resolution bpsk uupk |
| title | The Comparative Analysis of Consumer Dispute Resolution in The Karawang Court and Consumer Dispute Resolution Agency (BPSK) |
| title_full | The Comparative Analysis of Consumer Dispute Resolution in The Karawang Court and Consumer Dispute Resolution Agency (BPSK) |
| title_fullStr | The Comparative Analysis of Consumer Dispute Resolution in The Karawang Court and Consumer Dispute Resolution Agency (BPSK) |
| title_full_unstemmed | The Comparative Analysis of Consumer Dispute Resolution in The Karawang Court and Consumer Dispute Resolution Agency (BPSK) |
| title_short | The Comparative Analysis of Consumer Dispute Resolution in The Karawang Court and Consumer Dispute Resolution Agency (BPSK) |
| title_sort | comparative analysis of consumer dispute resolution in the karawang court and consumer dispute resolution agency bpsk |
| topic | dispute resolution bpsk uupk |
| url | https://journal.uin-alauddin.ac.id/index.php/aldev/article/view/49057/20634 |
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