What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada
Background Healthcare providers are considered the primary conduit of compassion in healthcare. Although most healthcare providers desire to provide compassion, and patients and families expect to receive it, an evidence-based understanding of the construct and its associated dimensions from the per...
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| Format: | Article |
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BMJ Publishing Group
2018-03-01
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| Series: | BMJ Open |
| Online Access: | https://bmjopen.bmj.com/content/8/3/e019701.full |
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| author | Aynharan Sinnarajah Shane Sinclair Thomas F Hack Shelley Raffin-Bouchal Susan McClement Kelli Stajduhar Pavneet Singh Neil A Hagen Harvey Max Chochinov |
| author_facet | Aynharan Sinnarajah Shane Sinclair Thomas F Hack Shelley Raffin-Bouchal Susan McClement Kelli Stajduhar Pavneet Singh Neil A Hagen Harvey Max Chochinov |
| author_sort | Aynharan Sinnarajah |
| collection | DOAJ |
| description | Background Healthcare providers are considered the primary conduit of compassion in healthcare. Although most healthcare providers desire to provide compassion, and patients and families expect to receive it, an evidence-based understanding of the construct and its associated dimensions from the perspective of healthcare providers is needed.Objectives The aim of this study was to investigate healthcare providers’ perspectives and experiences of compassion in order to generate an empirically derived, clinically informed model.Design Data were collected via focus groups with frontline healthcare providers and interviews with peer-nominated exemplary compassionate healthcare providers. Data were independently and collectively analysed by the research team in accordance with Straussian grounded theory.Setting and participants 57 healthcare providers were recruited from urban and rural palliative care services spanning hospice, home care, hospital-based consult teams, and a dedicated inpatient unit within Alberta, Canada.Results Five categories and 13 associated themes were identified, illustrated in the Healthcare Provider Compassion Model depicting the dimensions of compassion and their relationship to one another. Compassion was conceptualised as—a virtuous and intentional response to know a person, to discern their needs and ameliorate their suffering through relational understanding and action.Conclusions An empirical foundation of healthcare providers’ perspectives on providing compassionate care was generated. While the dimensions of the Healthcare Provider Compassion Model were congruent with the previously developed Patient Model, further insight into compassion is now evident. The Healthcare Provider Compassion Model provides a model to guide clinical practice and research focused on developing interventions, measures and resources to improve it. |
| format | Article |
| id | doaj-art-c729a60d96114eed97463727d0a53f88 |
| institution | Kabale University |
| issn | 2044-6055 |
| language | English |
| publishDate | 2018-03-01 |
| publisher | BMJ Publishing Group |
| record_format | Article |
| series | BMJ Open |
| spelling | doaj-art-c729a60d96114eed97463727d0a53f882025-02-01T21:50:09ZengBMJ Publishing GroupBMJ Open2044-60552018-03-018310.1136/bmjopen-2017-019701What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in CanadaAynharan Sinnarajah0Shane Sinclair1Thomas F Hack2Shelley Raffin-Bouchal3Susan McClement4Kelli Stajduhar5Pavneet Singh6Neil A Hagen7Harvey Max Chochinov83 Palliative & End of Life Care, Alberta Health Services, Calgary, Alberta, Canada2 Department of Oncology, Cumming School of Medicine, University of Calgary, Calgary, Alberta, CanadaCollege of Nursing, Rady Faculty of Health Sciences, University of Manitoba, Winnipeg, Manitoba, Canada1 Faculty of Nursing, University of Calgary, Calgary, Alberta, CanadaCollege of Nursing, University of Manitoba, Winnipeg, Manitoba, Canada6 School of Nursing and Institute on Aging and Lifelong Health, University of Victoria, Victoria, British Columbia, Canada1 Faculty of Nursing, University of Calgary, Calgary, Alberta, Canada2 Department of Oncology, Cumming School of Medicine, University of Calgary, Calgary, Alberta, CanadaUniversity of Manitoba, CanadaBackground Healthcare providers are considered the primary conduit of compassion in healthcare. Although most healthcare providers desire to provide compassion, and patients and families expect to receive it, an evidence-based understanding of the construct and its associated dimensions from the perspective of healthcare providers is needed.Objectives The aim of this study was to investigate healthcare providers’ perspectives and experiences of compassion in order to generate an empirically derived, clinically informed model.Design Data were collected via focus groups with frontline healthcare providers and interviews with peer-nominated exemplary compassionate healthcare providers. Data were independently and collectively analysed by the research team in accordance with Straussian grounded theory.Setting and participants 57 healthcare providers were recruited from urban and rural palliative care services spanning hospice, home care, hospital-based consult teams, and a dedicated inpatient unit within Alberta, Canada.Results Five categories and 13 associated themes were identified, illustrated in the Healthcare Provider Compassion Model depicting the dimensions of compassion and their relationship to one another. Compassion was conceptualised as—a virtuous and intentional response to know a person, to discern their needs and ameliorate their suffering through relational understanding and action.Conclusions An empirical foundation of healthcare providers’ perspectives on providing compassionate care was generated. While the dimensions of the Healthcare Provider Compassion Model were congruent with the previously developed Patient Model, further insight into compassion is now evident. The Healthcare Provider Compassion Model provides a model to guide clinical practice and research focused on developing interventions, measures and resources to improve it.https://bmjopen.bmj.com/content/8/3/e019701.full |
| spellingShingle | Aynharan Sinnarajah Shane Sinclair Thomas F Hack Shelley Raffin-Bouchal Susan McClement Kelli Stajduhar Pavneet Singh Neil A Hagen Harvey Max Chochinov What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada BMJ Open |
| title | What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada |
| title_full | What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada |
| title_fullStr | What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada |
| title_full_unstemmed | What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada |
| title_short | What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada |
| title_sort | what are healthcare providers understandings and experiences of compassion the healthcare compassion model a grounded theory study of healthcare providers in canada |
| url | https://bmjopen.bmj.com/content/8/3/e019701.full |
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