AI-powered smart emergency services support for 9-1-1 call handlers using textual features and SVM model for digital health optimization
In emergency situations, 9-1-1 is considered the first point of contact, and their call handlers play a crucial role in managing the emergency response. Due to the large number of daily calls and the hectic routine, there are severe chances that the call handlers can make any mistake or human error...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Frontiers Media S.A.
2025-07-01
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| Series: | Frontiers in Big Data |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/articles/10.3389/fdata.2025.1594062/full |
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