‘It’s all about flexibility!’ A case study on telework in a Portuguese company after the COVID-19 pandemic

Abstract This study aims to understand how teleworking practices are implemented and developed in a Portuguese company after the COVID-19 pandemic, seeking to assess their gender dimension when balancing professional and family dynamics. Based on a case study, including 11 semi-structured interviews...

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Main Authors: Rita Grave, Sara Isabel Magalhães, Cátia Pontedeira, Ana Luísa Patrão, Ana R. Pinho, Liliana Rodrigues, Conceição Nogueira
Format: Article
Language:English
Published: Springer Nature 2025-05-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-025-05013-5
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author Rita Grave
Sara Isabel Magalhães
Cátia Pontedeira
Ana Luísa Patrão
Ana R. Pinho
Liliana Rodrigues
Conceição Nogueira
author_facet Rita Grave
Sara Isabel Magalhães
Cátia Pontedeira
Ana Luísa Patrão
Ana R. Pinho
Liliana Rodrigues
Conceição Nogueira
author_sort Rita Grave
collection DOAJ
description Abstract This study aims to understand how teleworking practices are implemented and developed in a Portuguese company after the COVID-19 pandemic, seeking to assess their gender dimension when balancing professional and family dynamics. Based on a case study, including 11 semi-structured interviews with the institution’s managers, four themes emerged: The company’s approach to telework; Telework: From COVID-19 to the ‘new normal’; The cultural conservatism of mistrust; Hybrid regime, matching interests. These results are accompanied by gender inequalities with impacts on women’s well-being due to the added tasks of housework or caregiving. To conclude, telework is here to stay with improvements towards flexwork.
format Article
id doaj-art-c5ee0b4bb9994766bc3ca9b1f781c32f
institution OA Journals
issn 2662-9992
language English
publishDate 2025-05-01
publisher Springer Nature
record_format Article
series Humanities & Social Sciences Communications
spelling doaj-art-c5ee0b4bb9994766bc3ca9b1f781c32f2025-08-20T02:39:02ZengSpringer NatureHumanities & Social Sciences Communications2662-99922025-05-0112111110.1057/s41599-025-05013-5‘It’s all about flexibility!’ A case study on telework in a Portuguese company after the COVID-19 pandemicRita Grave0Sara Isabel Magalhães1Cátia Pontedeira2Ana Luísa Patrão3Ana R. Pinho4Liliana Rodrigues5Conceição Nogueira6Center for Psychology at the University of Porto, Faculty of Psychology and Education Sciences at University of PortoCenter for Psychology at the University of Porto, Faculty of Psychology and Education Sciences at University of PortoCriminology and Behavioural Sciences Research Unit at University of MaiaCenter for Psychology at the University of Porto, Faculty of Psychology and Education Sciences at University of PortoCenter for Psychology at the University of Porto, Faculty of Psychology and Education Sciences at University of PortoCenter for Psychology at the University of Porto, Faculty of Psychology and Education Sciences at University of PortoCenter for Psychology at the University of Porto, Faculty of Psychology and Education Sciences at University of PortoAbstract This study aims to understand how teleworking practices are implemented and developed in a Portuguese company after the COVID-19 pandemic, seeking to assess their gender dimension when balancing professional and family dynamics. Based on a case study, including 11 semi-structured interviews with the institution’s managers, four themes emerged: The company’s approach to telework; Telework: From COVID-19 to the ‘new normal’; The cultural conservatism of mistrust; Hybrid regime, matching interests. These results are accompanied by gender inequalities with impacts on women’s well-being due to the added tasks of housework or caregiving. To conclude, telework is here to stay with improvements towards flexwork.https://doi.org/10.1057/s41599-025-05013-5
spellingShingle Rita Grave
Sara Isabel Magalhães
Cátia Pontedeira
Ana Luísa Patrão
Ana R. Pinho
Liliana Rodrigues
Conceição Nogueira
‘It’s all about flexibility!’ A case study on telework in a Portuguese company after the COVID-19 pandemic
Humanities & Social Sciences Communications
title ‘It’s all about flexibility!’ A case study on telework in a Portuguese company after the COVID-19 pandemic
title_full ‘It’s all about flexibility!’ A case study on telework in a Portuguese company after the COVID-19 pandemic
title_fullStr ‘It’s all about flexibility!’ A case study on telework in a Portuguese company after the COVID-19 pandemic
title_full_unstemmed ‘It’s all about flexibility!’ A case study on telework in a Portuguese company after the COVID-19 pandemic
title_short ‘It’s all about flexibility!’ A case study on telework in a Portuguese company after the COVID-19 pandemic
title_sort it s all about flexibility a case study on telework in a portuguese company after the covid 19 pandemic
url https://doi.org/10.1057/s41599-025-05013-5
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