Pemanfaatan Teknologi Untuk Peningkatan Layanan BPJS Pada Perbankan Syariah

This research measures and analyzes the use of technology to improve BPJS services in Islamic banking using the Survey on Financial Inclusion and Access SOFIA data. Data was collected in 2017 in four provinces, namely East Java, West Nusa Tenggara, East Nusa Tenggara, and South Sulawesi with a total...

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Main Authors: Dunyati Ilmiah, Ageng Asmara Sani, Muhammad Galih Wonoseto
Format: Article
Language:English
Published: Universitas Islam Negeri Fatmawati Sukarno Bengkulu 2021-03-01
Series:Al-Intaj
Subjects:
Online Access:https://ejournal.uinfasbengkulu.ac.id/index.php/Al-Intaj/article/view/2928
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author Dunyati Ilmiah
Ageng Asmara Sani
Muhammad Galih Wonoseto
author_facet Dunyati Ilmiah
Ageng Asmara Sani
Muhammad Galih Wonoseto
author_sort Dunyati Ilmiah
collection DOAJ
description This research measures and analyzes the use of technology to improve BPJS services in Islamic banking using the Survey on Financial Inclusion and Access SOFIA data. Data was collected in 2017 in four provinces, namely East Java, West Nusa Tenggara, East Nusa Tenggara, and South Sulawesi with a total number of respondents 19,634. The findings in this study reveal that 98.36% of people pay BPJS using the cash method and 1.64% of people use technology. From the data above, it can be concluded that the people in the four provinces are very minimal related to financial inclusion, people prefer to make cash payments rather than using payment service facilities in Islamic banking. The results of this study attracted the attention of policymakers to improve information and education related to financial inclusion.
format Article
id doaj-art-c51b45265c814fc6b339e17ea4e98eba
institution Kabale University
issn 2476-8774
2621-668X
language English
publishDate 2021-03-01
publisher Universitas Islam Negeri Fatmawati Sukarno Bengkulu
record_format Article
series Al-Intaj
spelling doaj-art-c51b45265c814fc6b339e17ea4e98eba2025-08-22T04:57:30ZengUniversitas Islam Negeri Fatmawati Sukarno BengkuluAl-Intaj2476-87742621-668X2021-03-01711910.29300/aij.v7i1.29282495Pemanfaatan Teknologi Untuk Peningkatan Layanan BPJS Pada Perbankan SyariahDunyati Ilmiah0Ageng Asmara Sani1Muhammad Galih Wonoseto2Universitas Alma Ata YogyakartaUniversitas Alma Ata YogyakartaUIN Sunan Kalijaga YogyakartaThis research measures and analyzes the use of technology to improve BPJS services in Islamic banking using the Survey on Financial Inclusion and Access SOFIA data. Data was collected in 2017 in four provinces, namely East Java, West Nusa Tenggara, East Nusa Tenggara, and South Sulawesi with a total number of respondents 19,634. The findings in this study reveal that 98.36% of people pay BPJS using the cash method and 1.64% of people use technology. From the data above, it can be concluded that the people in the four provinces are very minimal related to financial inclusion, people prefer to make cash payments rather than using payment service facilities in Islamic banking. The results of this study attracted the attention of policymakers to improve information and education related to financial inclusion.https://ejournal.uinfasbengkulu.ac.id/index.php/Al-Intaj/article/view/2928bpjs, financial literacy, technology, syariah banking
spellingShingle Dunyati Ilmiah
Ageng Asmara Sani
Muhammad Galih Wonoseto
Pemanfaatan Teknologi Untuk Peningkatan Layanan BPJS Pada Perbankan Syariah
Al-Intaj
bpjs, financial literacy, technology, syariah banking
title Pemanfaatan Teknologi Untuk Peningkatan Layanan BPJS Pada Perbankan Syariah
title_full Pemanfaatan Teknologi Untuk Peningkatan Layanan BPJS Pada Perbankan Syariah
title_fullStr Pemanfaatan Teknologi Untuk Peningkatan Layanan BPJS Pada Perbankan Syariah
title_full_unstemmed Pemanfaatan Teknologi Untuk Peningkatan Layanan BPJS Pada Perbankan Syariah
title_short Pemanfaatan Teknologi Untuk Peningkatan Layanan BPJS Pada Perbankan Syariah
title_sort pemanfaatan teknologi untuk peningkatan layanan bpjs pada perbankan syariah
topic bpjs, financial literacy, technology, syariah banking
url https://ejournal.uinfasbengkulu.ac.id/index.php/Al-Intaj/article/view/2928
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AT agengasmarasani pemanfaatanteknologiuntukpeningkatanlayananbpjspadaperbankansyariah
AT muhammadgalihwonoseto pemanfaatanteknologiuntukpeningkatanlayananbpjspadaperbankansyariah