The new frontier of platform policy

Platform policies aimed at the misbehaviour of users that occurs off of the platform, especially offline abuse, are a relatively new and understudied phenomenon that may represent a new frontier of platform policy. However, policies of this nature raise unique problems in comparison to on-platform c...

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Main Author: Matthew Marinett
Format: Article
Language:English
Published: Alexander von Humboldt Institute for Internet and Society 2021-09-01
Series:Internet Policy Review
Subjects:
Online Access:https://policyreview.info/node/1570
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author Matthew Marinett
author_facet Matthew Marinett
author_sort Matthew Marinett
collection DOAJ
description Platform policies aimed at the misbehaviour of users that occurs off of the platform, especially offline abuse, are a relatively new and understudied phenomenon that may represent a new frontier of platform policy. However, policies of this nature raise unique problems in comparison to on-platform content moderation that exacerbate existing concerns about the accountability of platforms by demanding both heightened due process for the accused and strong privacy and safety protections for complainants. This article discusses these challenges through the case study of Twitch.tv, and argues that further steps must be taken to ensure accountability to users and the public when such policies are implemented.
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spelling doaj-art-c4ee62cc8cef403d92a4e981d5ab9cfc2025-08-20T02:46:43ZengAlexander von Humboldt Institute for Internet and SocietyInternet Policy Review2197-67752021-09-0110310.14763/2021.3.1570The new frontier of platform policyMatthew Marinett0University of TorontoPlatform policies aimed at the misbehaviour of users that occurs off of the platform, especially offline abuse, are a relatively new and understudied phenomenon that may represent a new frontier of platform policy. However, policies of this nature raise unique problems in comparison to on-platform content moderation that exacerbate existing concerns about the accountability of platforms by demanding both heightened due process for the accused and strong privacy and safety protections for complainants. This article discusses these challenges through the case study of Twitch.tv, and argues that further steps must be taken to ensure accountability to users and the public when such policies are implemented.https://policyreview.info/node/1570Platform policiesSocial mediaTwitchPlatform governanceOff-platform behaviour
spellingShingle Matthew Marinett
The new frontier of platform policy
Internet Policy Review
Platform policies
Social media
Twitch
Platform governance
Off-platform behaviour
title The new frontier of platform policy
title_full The new frontier of platform policy
title_fullStr The new frontier of platform policy
title_full_unstemmed The new frontier of platform policy
title_short The new frontier of platform policy
title_sort new frontier of platform policy
topic Platform policies
Social media
Twitch
Platform governance
Off-platform behaviour
url https://policyreview.info/node/1570
work_keys_str_mv AT matthewmarinett thenewfrontierofplatformpolicy
AT matthewmarinett newfrontierofplatformpolicy