Use of an electronic consultation system in an inner city general practice: a mixed-methods service evaluation

Background The COVID-19 pandemic propelled the uptake of electronic consultation (e-consultation) tools. Such tools promise to increase access and improve efficiency. Previous research has highlighted unintended consequences associated with e-consultation use.Aim To explore patient and staff views,...

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Bibliographic Details
Main Author: Katherine Leung
Format: Article
Language:English
Published: BMJ Publishing Group 2025-08-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/14/3/e002741.full
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