Analisis Risiko Operasional Pada Pegadaian Syariah KC. Bengkulu di Masa Pandemi Covid-19

Operational risk is an important effort that must be carried out by every company, including sharia pawnshops, as an effort to minimize losses due to risks that occur. This study aims to determine the operational risk management conducted by PT. KC sharia pawnshop. Bengkulu during the covid 19 pande...

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Main Authors: Rendi Agustian, Deni Iswandi, Badaruddin Nurhab
Format: Article
Language:English
Published: Universitas Islam Negeri Fatmawati Sukarno Bengkulu 2021-09-01
Series:Al-Intaj
Subjects:
Online Access:https://ejournal.uinfasbengkulu.ac.id/index.php/Al-Intaj/article/view/3653
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author Rendi Agustian
Deni Iswandi
Badaruddin Nurhab
author_facet Rendi Agustian
Deni Iswandi
Badaruddin Nurhab
author_sort Rendi Agustian
collection DOAJ
description Operational risk is an important effort that must be carried out by every company, including sharia pawnshops, as an effort to minimize losses due to risks that occur. This study aims to determine the operational risk management conducted by PT. KC sharia pawnshop. Bengkulu during the covid 19 pandemic. This research method uses a qualitative method with a case study approach. Data collection techniques for this study were collected through interviews with related parties at the research site. The results of this study indicate that operational risk is divided into two, namely risk to customers and risk to sharia pawnshops, including: Submission of information about products that are not comprehensive, limiting office hours, services, increasing operating expenses and decreasing profits. Factors causing operational risk are divided into internal factors from sharia pawnshops and external factors from customers, the way that is done by PT. KC sharia pawnshop. Bengkulu to overcome operational risks that occur is to focus on these two factors, optimizing controlling for all employees (internal) and also optimizing controlling for customers (external).
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institution Kabale University
issn 2476-8774
2621-668X
language English
publishDate 2021-09-01
publisher Universitas Islam Negeri Fatmawati Sukarno Bengkulu
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series Al-Intaj
spelling doaj-art-c4378bd0729d446b889a372a88888f702025-08-22T04:58:35ZengUniversitas Islam Negeri Fatmawati Sukarno BengkuluAl-Intaj2476-87742621-668X2021-09-017211612410.29300/aij.v7i2.36533003Analisis Risiko Operasional Pada Pegadaian Syariah KC. Bengkulu di Masa Pandemi Covid-19Rendi Agustian0Deni Iswandi1Badaruddin Nurhab2IAIN BengkuluIAIN BengkuluIAIN BengkuluOperational risk is an important effort that must be carried out by every company, including sharia pawnshops, as an effort to minimize losses due to risks that occur. This study aims to determine the operational risk management conducted by PT. KC sharia pawnshop. Bengkulu during the covid 19 pandemic. This research method uses a qualitative method with a case study approach. Data collection techniques for this study were collected through interviews with related parties at the research site. The results of this study indicate that operational risk is divided into two, namely risk to customers and risk to sharia pawnshops, including: Submission of information about products that are not comprehensive, limiting office hours, services, increasing operating expenses and decreasing profits. Factors causing operational risk are divided into internal factors from sharia pawnshops and external factors from customers, the way that is done by PT. KC sharia pawnshop. Bengkulu to overcome operational risks that occur is to focus on these two factors, optimizing controlling for all employees (internal) and also optimizing controlling for customers (external).https://ejournal.uinfasbengkulu.ac.id/index.php/Al-Intaj/article/view/3653operational risk, sharia pawnshop, covid-19 pandemic
spellingShingle Rendi Agustian
Deni Iswandi
Badaruddin Nurhab
Analisis Risiko Operasional Pada Pegadaian Syariah KC. Bengkulu di Masa Pandemi Covid-19
Al-Intaj
operational risk, sharia pawnshop, covid-19 pandemic
title Analisis Risiko Operasional Pada Pegadaian Syariah KC. Bengkulu di Masa Pandemi Covid-19
title_full Analisis Risiko Operasional Pada Pegadaian Syariah KC. Bengkulu di Masa Pandemi Covid-19
title_fullStr Analisis Risiko Operasional Pada Pegadaian Syariah KC. Bengkulu di Masa Pandemi Covid-19
title_full_unstemmed Analisis Risiko Operasional Pada Pegadaian Syariah KC. Bengkulu di Masa Pandemi Covid-19
title_short Analisis Risiko Operasional Pada Pegadaian Syariah KC. Bengkulu di Masa Pandemi Covid-19
title_sort analisis risiko operasional pada pegadaian syariah kc bengkulu di masa pandemi covid 19
topic operational risk, sharia pawnshop, covid-19 pandemic
url https://ejournal.uinfasbengkulu.ac.id/index.php/Al-Intaj/article/view/3653
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AT deniiswandi analisisrisikooperasionalpadapegadaiansyariahkcbengkuludimasapandemicovid19
AT badaruddinnurhab analisisrisikooperasionalpadapegadaiansyariahkcbengkuludimasapandemicovid19