Exploring the impact of AI on employee self-competence performance key variables and outcomes

Abstract In the dynamic business world, organizations must upgrade their functioning and develop human resources skills to achieve optimal performance. Researchers are currently concentrating on strategic human resources management practices that utilize AI technology, with the aim of enhancing empl...

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Main Authors: Anas Amayreh, Mohammad A. Ta’Amnha, Ihab K. Magableh, Maher H. Mahrouq, Salsabila Aisyah Alfaiza
Format: Article
Language:English
Published: Springer 2025-07-01
Series:Discover Sustainability
Subjects:
Online Access:https://doi.org/10.1007/s43621-025-01438-9
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author Anas Amayreh
Mohammad A. Ta’Amnha
Ihab K. Magableh
Maher H. Mahrouq
Salsabila Aisyah Alfaiza
author_facet Anas Amayreh
Mohammad A. Ta’Amnha
Ihab K. Magableh
Maher H. Mahrouq
Salsabila Aisyah Alfaiza
author_sort Anas Amayreh
collection DOAJ
description Abstract In the dynamic business world, organizations must upgrade their functioning and develop human resources skills to achieve optimal performance. Researchers are currently concentrating on strategic human resources management practices that utilize AI technology, with the aim of enhancing employee competency and achieving the highest possible organizational goals. Therefore, the purpose of this study is to investigate the potential impact of AI experience, AI utilization, AI technical ability, and AI app usefulness on employee self-competence performance in Jordanian pharmaceutical manufacturers. The variables under investigation included AI experience (X1), AI utilization (X2), AI technical ability (X3), AI app usefulness (X4), and individual competency performance (Y). This study employs a purposive sampling technique to gather quantitative data. The SPSS software application analyzes the primary data collected through a questionnaire in this study. The findings show that the AI experience, AI utilization, AI technical ability, and AI app usefulness have a significant positive effect on employee self-competence performance. The findings of this study have implications for stakeholders seeking to enhance individual manufacturing performance. This research identifies the effectiveness of AI experience, use, technical proficiency, and application utility as crucial factors influencing employee performance. These findings provide vital insights for business leaders seeking to improve productivity and operational efficiency. Furthermore, these findings provide a robust basis for evaluating performance and enhancing decision-making processes.
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issn 2662-9984
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publishDate 2025-07-01
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spelling doaj-art-c3f6e2b8d3a54d6984b8351e564faaea2025-08-20T03:37:19ZengSpringerDiscover Sustainability2662-99842025-07-016112310.1007/s43621-025-01438-9Exploring the impact of AI on employee self-competence performance key variables and outcomesAnas Amayreh0Mohammad A. Ta’Amnha1Ihab K. Magableh2Maher H. Mahrouq3Salsabila Aisyah Alfaiza4Department of Business Technology, Business School, Al-Ahliyya Amman UniversityCollege of Business Administration, American University of the Middle EastArab Planning InstituteAssociation of Banks in JordanSchool of Economics and Business, Telkom UniversityAbstract In the dynamic business world, organizations must upgrade their functioning and develop human resources skills to achieve optimal performance. Researchers are currently concentrating on strategic human resources management practices that utilize AI technology, with the aim of enhancing employee competency and achieving the highest possible organizational goals. Therefore, the purpose of this study is to investigate the potential impact of AI experience, AI utilization, AI technical ability, and AI app usefulness on employee self-competence performance in Jordanian pharmaceutical manufacturers. The variables under investigation included AI experience (X1), AI utilization (X2), AI technical ability (X3), AI app usefulness (X4), and individual competency performance (Y). This study employs a purposive sampling technique to gather quantitative data. The SPSS software application analyzes the primary data collected through a questionnaire in this study. The findings show that the AI experience, AI utilization, AI technical ability, and AI app usefulness have a significant positive effect on employee self-competence performance. The findings of this study have implications for stakeholders seeking to enhance individual manufacturing performance. This research identifies the effectiveness of AI experience, use, technical proficiency, and application utility as crucial factors influencing employee performance. These findings provide vital insights for business leaders seeking to improve productivity and operational efficiency. Furthermore, these findings provide a robust basis for evaluating performance and enhancing decision-making processes.https://doi.org/10.1007/s43621-025-01438-9Artificial intelligenceExperienceUtilizationTechnical abilityAppsManufacturing
spellingShingle Anas Amayreh
Mohammad A. Ta’Amnha
Ihab K. Magableh
Maher H. Mahrouq
Salsabila Aisyah Alfaiza
Exploring the impact of AI on employee self-competence performance key variables and outcomes
Discover Sustainability
Artificial intelligence
Experience
Utilization
Technical ability
Apps
Manufacturing
title Exploring the impact of AI on employee self-competence performance key variables and outcomes
title_full Exploring the impact of AI on employee self-competence performance key variables and outcomes
title_fullStr Exploring the impact of AI on employee self-competence performance key variables and outcomes
title_full_unstemmed Exploring the impact of AI on employee self-competence performance key variables and outcomes
title_short Exploring the impact of AI on employee self-competence performance key variables and outcomes
title_sort exploring the impact of ai on employee self competence performance key variables and outcomes
topic Artificial intelligence
Experience
Utilization
Technical ability
Apps
Manufacturing
url https://doi.org/10.1007/s43621-025-01438-9
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