Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change
This study aims to analyze the effectiveness of Tax Service Offices’ leaders in the era of economic turbulence. Tax Service Office provides counseling, services, and supervision to Taxpayers. As public organizations, Tax Service Offices can become more competitive by cultivating effective leaders wh...
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| Format: | Article |
| Language: | English |
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Indonesian Institute for Counseling, Education and Therapy (IICET)
2023-03-01
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| Series: | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| Subjects: | |
| Online Access: | https://jurnal.iicet.org/index.php/jppi/article/view/2250 |
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| author | Reza Saleh Mohammad Syamsul Maarif Lukman M Baga Herien Puspitawati |
| author_facet | Reza Saleh Mohammad Syamsul Maarif Lukman M Baga Herien Puspitawati |
| author_sort | Reza Saleh |
| collection | DOAJ |
| description | This study aims to analyze the effectiveness of Tax Service Offices’ leaders in the era of economic turbulence. Tax Service Office provides counseling, services, and supervision to Taxpayers. As public organizations, Tax Service Offices can become more competitive by cultivating effective leaders who combine style-oriented strategies with capabilities reflected in leadership behavior. This study applied descriptive analysis conducted to several Tax Service Offices in Jakarta within the Directorate General of Taxes, with a total of 542 questionnaires distributed to their employees. The findings show that a combination of leadership styles, such as transformational, transactional, adaptive, responsive, innovative, and competent, is extremely needed in this era of change. In addition, the level of experience and education is one of the criteria to improve effective leadership in the Indonesian Tax Service Offices. |
| format | Article |
| id | doaj-art-c35bb5c5868047c388a8d9aaac56b8b1 |
| institution | Kabale University |
| issn | 2477-8524 2502-8103 |
| language | English |
| publishDate | 2023-03-01 |
| publisher | Indonesian Institute for Counseling, Education and Therapy (IICET) |
| record_format | Article |
| series | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| spelling | doaj-art-c35bb5c5868047c388a8d9aaac56b8b12025-01-27T12:24:48ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032023-03-019111412410.29210/0202222501190Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of changeReza Saleh0Mohammad Syamsul Maarif1Lukman M Baga2Herien Puspitawati3School of Business IPB UniversitySchool of Business IPB UniversityFaculty of Economics and Management, IPB UniversityFaculty of Human Ecology, IPB UniversityThis study aims to analyze the effectiveness of Tax Service Offices’ leaders in the era of economic turbulence. Tax Service Office provides counseling, services, and supervision to Taxpayers. As public organizations, Tax Service Offices can become more competitive by cultivating effective leaders who combine style-oriented strategies with capabilities reflected in leadership behavior. This study applied descriptive analysis conducted to several Tax Service Offices in Jakarta within the Directorate General of Taxes, with a total of 542 questionnaires distributed to their employees. The findings show that a combination of leadership styles, such as transformational, transactional, adaptive, responsive, innovative, and competent, is extremely needed in this era of change. In addition, the level of experience and education is one of the criteria to improve effective leadership in the Indonesian Tax Service Offices.https://jurnal.iicet.org/index.php/jppi/article/view/2250effective leadershipleadership stylepublic organizationchange managementtax service office |
| spellingShingle | Reza Saleh Mohammad Syamsul Maarif Lukman M Baga Herien Puspitawati Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change JPPI (Jurnal Penelitian Pendidikan Indonesia) effective leadership leadership style public organization change management tax service office |
| title | Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change |
| title_full | Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change |
| title_fullStr | Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change |
| title_full_unstemmed | Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change |
| title_short | Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change |
| title_sort | situational analysis an effective leadership style to improve the indonesian tax service offices performance in the era of change |
| topic | effective leadership leadership style public organization change management tax service office |
| url | https://jurnal.iicet.org/index.php/jppi/article/view/2250 |
| work_keys_str_mv | AT rezasaleh situationalanalysisaneffectiveleadershipstyletoimprovetheindonesiantaxserviceofficesperformanceintheeraofchange AT mohammadsyamsulmaarif situationalanalysisaneffectiveleadershipstyletoimprovetheindonesiantaxserviceofficesperformanceintheeraofchange AT lukmanmbaga situationalanalysisaneffectiveleadershipstyletoimprovetheindonesiantaxserviceofficesperformanceintheeraofchange AT herienpuspitawati situationalanalysisaneffectiveleadershipstyletoimprovetheindonesiantaxserviceofficesperformanceintheeraofchange |