Nurses’ Perceptions on the Usability of Electronic Health Records: A Scoping Review
Introduction: Electronic health records (EHRs) are designed to enhance the efficiency and quality of nursing workflows and documentation. EHR usability refers to how effectively the system supports users to accomplish their work tasks. However, the understanding of nurses’ perceptions of EHRs usabi...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Réseau de recherche en interventions en sciences infirmières du Québec (RRISIQ)
2025-03-01
|
| Series: | Science of Nursing and Health Practices |
| Subjects: | |
| Online Access: | https://sips-snahp.ojs.umontreal.ca/index.php/sips-snahp/article/view/130 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1849339740883517440 |
|---|---|
| author | Sarah Jane Moore Anna Garnett Kelly Mason Eunice Onigbinde Halyna Yurkiv |
| author_facet | Sarah Jane Moore Anna Garnett Kelly Mason Eunice Onigbinde Halyna Yurkiv |
| author_sort | Sarah Jane Moore |
| collection | DOAJ |
| description |
Introduction: Electronic health records (EHRs) are designed to enhance the efficiency and quality of nursing workflows and documentation. EHR usability refers to how effectively the system supports users to accomplish their work tasks. However, the understanding of nurses’ perceptions of EHRs usability in inpatient settings is limited.
Objective: Examine the available literature on nurses’ perceptions of EHRs usability in these settings.
Methods: This scoping review was guided by the Arksey and O’Malley (2005) methodology and methodological steps of the Joana Brigs Institute (Peters et al., 2015). Search terms included combinations of synonyms for nurses, perceptions, and EHRs usability. Eligible sources of data were primary research studies published in English between January 1, 2013, and July 1, 2024, and extracted from PubMed, CINAHL, and Scopus databases. Inclusion criteria targeted Registered Nurses and Registered Practical Nurses in inpatient hospital settings in North America, Europe and Australia. Findings were presented descriptively and thematically using a narrative analysis.
Results: Twenty studies met the inclusion criteria. The narrative synthesis generated five themes: 1) ease of information accessibility; 2) nursing workflow challenges; 3) EHR design, technical issues, interoperability; 4) impact of the EHR on the nurse-patient relationship, and 5) user training. Nurses identified factors that positively impacted EHRs usability, such as real-time access to patient information in one location, the ability to view patterns and trends in patient status, and improved interprofessional collaboration, but they shared disproportionally negative perceptions of EHRs usability.
Discussion and Conclusion: Future research should focus on addressing these challenges to optimize EHR design, enhance training strategies, and improve system interoperability, ultimately supporting nursing workflows and enhancing patient care quality.
|
| format | Article |
| id | doaj-art-c2ef041e75ec46c88fcbc392f7890106 |
| institution | Kabale University |
| issn | 2561-7516 |
| language | English |
| publishDate | 2025-03-01 |
| publisher | Réseau de recherche en interventions en sciences infirmières du Québec (RRISIQ) |
| record_format | Article |
| series | Science of Nursing and Health Practices |
| spelling | doaj-art-c2ef041e75ec46c88fcbc392f78901062025-08-20T03:44:04ZengRéseau de recherche en interventions en sciences infirmières du Québec (RRISIQ)Science of Nursing and Health Practices2561-75162025-03-0110.62212/snahp.130Nurses’ Perceptions on the Usability of Electronic Health Records: A Scoping ReviewSarah Jane Moore0https://orcid.org/0009-0003-3635-795XAnna Garnett1https://orcid.org/0000-0001-7111-8602Kelly Mason2Eunice Onigbinde3Halyna Yurkiv4https://orcid.org/0000-0003-2193-2977Arthur Labatt Family School of Nursing, Western University, Ontario, CanadaArthur Labatt Family School of Nursing, Western University, Ontario, CanadaArthur Labatt Family School of Nursing, Western University, Ontario, CanadaArthur Labatt Family School of Nursing, Western University, Ontario, CanadaArthur Labatt Family School of Nursing, Western University, Ontario, Canada Introduction: Electronic health records (EHRs) are designed to enhance the efficiency and quality of nursing workflows and documentation. EHR usability refers to how effectively the system supports users to accomplish their work tasks. However, the understanding of nurses’ perceptions of EHRs usability in inpatient settings is limited. Objective: Examine the available literature on nurses’ perceptions of EHRs usability in these settings. Methods: This scoping review was guided by the Arksey and O’Malley (2005) methodology and methodological steps of the Joana Brigs Institute (Peters et al., 2015). Search terms included combinations of synonyms for nurses, perceptions, and EHRs usability. Eligible sources of data were primary research studies published in English between January 1, 2013, and July 1, 2024, and extracted from PubMed, CINAHL, and Scopus databases. Inclusion criteria targeted Registered Nurses and Registered Practical Nurses in inpatient hospital settings in North America, Europe and Australia. Findings were presented descriptively and thematically using a narrative analysis. Results: Twenty studies met the inclusion criteria. The narrative synthesis generated five themes: 1) ease of information accessibility; 2) nursing workflow challenges; 3) EHR design, technical issues, interoperability; 4) impact of the EHR on the nurse-patient relationship, and 5) user training. Nurses identified factors that positively impacted EHRs usability, such as real-time access to patient information in one location, the ability to view patterns and trends in patient status, and improved interprofessional collaboration, but they shared disproportionally negative perceptions of EHRs usability. Discussion and Conclusion: Future research should focus on addressing these challenges to optimize EHR design, enhance training strategies, and improve system interoperability, ultimately supporting nursing workflows and enhancing patient care quality. https://sips-snahp.ojs.umontreal.ca/index.php/sips-snahp/article/view/130Electronic Health Recordsnursesusabilityinpatient settings |
| spellingShingle | Sarah Jane Moore Anna Garnett Kelly Mason Eunice Onigbinde Halyna Yurkiv Nurses’ Perceptions on the Usability of Electronic Health Records: A Scoping Review Science of Nursing and Health Practices Electronic Health Records nurses usability inpatient settings |
| title | Nurses’ Perceptions on the Usability of Electronic Health Records: A Scoping Review |
| title_full | Nurses’ Perceptions on the Usability of Electronic Health Records: A Scoping Review |
| title_fullStr | Nurses’ Perceptions on the Usability of Electronic Health Records: A Scoping Review |
| title_full_unstemmed | Nurses’ Perceptions on the Usability of Electronic Health Records: A Scoping Review |
| title_short | Nurses’ Perceptions on the Usability of Electronic Health Records: A Scoping Review |
| title_sort | nurses perceptions on the usability of electronic health records a scoping review |
| topic | Electronic Health Records nurses usability inpatient settings |
| url | https://sips-snahp.ojs.umontreal.ca/index.php/sips-snahp/article/view/130 |
| work_keys_str_mv | AT sarahjanemoore nursesperceptionsontheusabilityofelectronichealthrecordsascopingreview AT annagarnett nursesperceptionsontheusabilityofelectronichealthrecordsascopingreview AT kellymason nursesperceptionsontheusabilityofelectronichealthrecordsascopingreview AT euniceonigbinde nursesperceptionsontheusabilityofelectronichealthrecordsascopingreview AT halynayurkiv nursesperceptionsontheusabilityofelectronichealthrecordsascopingreview |