An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance

Many employees are often faced with an inter-role conflict between work and that of a family in the U.S. However, business leaders and Human Resource Management (HRM) may not recognize the problem affecting white-collar employees. The purpose of this non-experimental quantitative study was to determ...

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Main Author: Ongaki Jacob
Format: Article
Language:English
Published: Faculty of Law and Economic Sciences University of Zielona Góra 2019-12-01
Series:Management
Subjects:
Online Access:http://www.degruyter.com/view/j/manment.2019.23.issue-2/manment-2019-0025/manment-2019-0025.xml?format=INT
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author Ongaki Jacob
author_facet Ongaki Jacob
author_sort Ongaki Jacob
collection DOAJ
description Many employees are often faced with an inter-role conflict between work and that of a family in the U.S. However, business leaders and Human Resource Management (HRM) may not recognize the problem affecting white-collar employees. The purpose of this non-experimental quantitative study was to determine whether or not a relationship existed between employees’ use of flexible working arrangements as predictor variables (such as flexible work schedules and telecommuting) and work-family conflict and family-work conflict as covariate variables, and organizational outcomes (such as organizational commitment and job performance outcome variables). The self-reported survey data included 237 employees who have utilized flexible work arrangements in service organizations in the state of Texas. The inconclusive ANCOVA parametric data assumption resulted in further employ Kruskal-Wallis statistical analysis with less restrictive normality assumption The ANCOVA and Kruskal-Wallis analyses tests revealed a statistically significant result for employees’ use of flexible work options (a combination of flexible work schedules and telecommuting) to alleviate family-work conflict. The use of a single option (flexible work schedules or telecommuting) was statistically insignificant to employees. Despite the rigorous study, limitations are inevitable particularly for self-reported data and non-experimental study. The difficulty to determine the participants’ honesty unintentional misrepresentations reflected in the validity of the study (Hunter, 2012; Matsui et al., 2005). Nevertheless, the study provided insight information to organizational management not to overlook the use of flexible work arrangement practices to mitigate employees’ family-work conflict (Gözükara & Çolakoğlu, 2015) to achieve organizational outcomes. Future researchers should replicate this study to include flexible work arrangement users vs. non-flexible work arrangement employees in other states, regions, and industries.
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spelling doaj-art-c1f849c6e1cc4973afbcef2131a208a22025-08-20T03:57:39ZengFaculty of Law and Economic Sciences University of Zielona GóraManagement2299-193X2019-12-0123216918710.2478/manment-2019-0025manment-2019-0025An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performanceOngaki Jacob0Assistant Professor of Business Colorado, Mesa University, USAMany employees are often faced with an inter-role conflict between work and that of a family in the U.S. However, business leaders and Human Resource Management (HRM) may not recognize the problem affecting white-collar employees. The purpose of this non-experimental quantitative study was to determine whether or not a relationship existed between employees’ use of flexible working arrangements as predictor variables (such as flexible work schedules and telecommuting) and work-family conflict and family-work conflict as covariate variables, and organizational outcomes (such as organizational commitment and job performance outcome variables). The self-reported survey data included 237 employees who have utilized flexible work arrangements in service organizations in the state of Texas. The inconclusive ANCOVA parametric data assumption resulted in further employ Kruskal-Wallis statistical analysis with less restrictive normality assumption The ANCOVA and Kruskal-Wallis analyses tests revealed a statistically significant result for employees’ use of flexible work options (a combination of flexible work schedules and telecommuting) to alleviate family-work conflict. The use of a single option (flexible work schedules or telecommuting) was statistically insignificant to employees. Despite the rigorous study, limitations are inevitable particularly for self-reported data and non-experimental study. The difficulty to determine the participants’ honesty unintentional misrepresentations reflected in the validity of the study (Hunter, 2012; Matsui et al., 2005). Nevertheless, the study provided insight information to organizational management not to overlook the use of flexible work arrangement practices to mitigate employees’ family-work conflict (Gözükara & Çolakoğlu, 2015) to achieve organizational outcomes. Future researchers should replicate this study to include flexible work arrangement users vs. non-flexible work arrangement employees in other states, regions, and industries.http://www.degruyter.com/view/j/manment.2019.23.issue-2/manment-2019-0025/manment-2019-0025.xml?format=INTflexible work arrangementsflexible work schedulesjob performanceorganizational commitmenttelecommutework-family conflict
spellingShingle Ongaki Jacob
An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance
Management
flexible work arrangements
flexible work schedules
job performance
organizational commitment
telecommute
work-family conflict
title An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance
title_full An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance
title_fullStr An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance
title_full_unstemmed An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance
title_short An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance
title_sort examination of the relationship between flexible work arrangements work family conflict organizational commitment and job performance
topic flexible work arrangements
flexible work schedules
job performance
organizational commitment
telecommute
work-family conflict
url http://www.degruyter.com/view/j/manment.2019.23.issue-2/manment-2019-0025/manment-2019-0025.xml?format=INT
work_keys_str_mv AT ongakijacob anexaminationoftherelationshipbetweenflexibleworkarrangementsworkfamilyconflictorganizationalcommitmentandjobperformance
AT ongakijacob examinationoftherelationshipbetweenflexibleworkarrangementsworkfamilyconflictorganizationalcommitmentandjobperformance