Occupational Experiences of Public Safety Communicators During the COVID-19 Pandemic: A Qualitative Study
The COVID-19 pandemic created an unprecedented global crisis as the virus affected many, and lives were restricted by public health measures. Public Safety Communicators (PSCs; e.g., 9-1-1 operators, call-takers, dispatchers) faced unique challenges in their work as the pandemic progressed with shif...
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| Main Authors: | Emily Howe, Stephen Czarnuch, Rosemary Ricciardelli |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2025-04-01
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| Series: | SAGE Open |
| Online Access: | https://doi.org/10.1177/21582440251329974 |
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