Occupational Experiences of Public Safety Communicators During the COVID-19 Pandemic: A Qualitative Study

The COVID-19 pandemic created an unprecedented global crisis as the virus affected many, and lives were restricted by public health measures. Public Safety Communicators (PSCs; e.g., 9-1-1 operators, call-takers, dispatchers) faced unique challenges in their work as the pandemic progressed with shif...

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Bibliographic Details
Main Authors: Emily Howe, Stephen Czarnuch, Rosemary Ricciardelli
Format: Article
Language:English
Published: SAGE Publishing 2025-04-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440251329974
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