Andriyanto, W. A., Suhardiyah, M., Estiasih, S. P., Jessika, Y. R., & Widhayani, P. S. Indonesian Millennial Customer Satisfaction Analysis in Online to Offline (O2O) Shopping: The Influence of O2O Shift and Service Quality on Customer Purchase Decisions. University of Brawijaya.
Chicago Style (17th ed.) CitationAndriyanto, Wahyu Ari, Martha Suhardiyah, Soffia Pudji Estiasih, Yati Ria Jessika, and Puri Setioningtyas Widhayani. Indonesian Millennial Customer Satisfaction Analysis in Online to Offline (O2O) Shopping: The Influence of O2O Shift and Service Quality on Customer Purchase Decisions. University of Brawijaya.
MLA (9th ed.) CitationAndriyanto, Wahyu Ari, et al. Indonesian Millennial Customer Satisfaction Analysis in Online to Offline (O2O) Shopping: The Influence of O2O Shift and Service Quality on Customer Purchase Decisions. University of Brawijaya.