APA (7th ed.) Citation

Hariyanti, T., Dyah, N. P., Rahma, S. A., Yanthy, S. R., & Winarko, T. B. The impact of collaborative and cooperative methods on staff’s knowledge in complaint handling. Indonesian Institute for Counseling, Education and Therapy (IICET).

Chicago Style (17th ed.) Citation

Hariyanti, Tita, Ninik Pujaning Dyah, Sabrina Aulia Rahma, Silvy Rahmah Yanthy, and Tjatur Budi Winarko. The Impact of Collaborative and Cooperative Methods on Staff’s Knowledge in Complaint Handling. Indonesian Institute for Counseling, Education and Therapy (IICET).

MLA (9th ed.) Citation

Hariyanti, Tita, et al. The Impact of Collaborative and Cooperative Methods on Staff’s Knowledge in Complaint Handling. Indonesian Institute for Counseling, Education and Therapy (IICET).