DIGITALISATION OF CRISIS MANAGEMENT AND RESOURCE BALANCING FOR EDUCATIONAL QUALITY ASSURANCE AT A DISPLACED UNIVERSITY
The full-scale invasion of Ukraine by the russian became a bifurcation point for universities located in temporarily occupied territories or war zones, necessitating the search for survival tools in extreme conditions. The crisis management strategy at Kherson State University involved seeking a ba...
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Institute for Digitalisation of Education of the NAES of Ukraine
2024-09-01
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| Series: | Інформаційні технології і засоби навчання |
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| Online Access: | https://journal.iitta.gov.ua/index.php/itlt/article/view/5761 |
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| author | Oleksandr Spivakovsky Daria Malchykova Viktoria Yatsenko |
| author_facet | Oleksandr Spivakovsky Daria Malchykova Viktoria Yatsenko |
| author_sort | Oleksandr Spivakovsky |
| collection | DOAJ |
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The full-scale invasion of Ukraine by the russian became a bifurcation point for universities located in temporarily occupied territories or war zones, necessitating the search for survival tools in extreme conditions. The crisis management strategy at Kherson State University involved seeking a balance of resources (material, financial, human, communicational, managerial, and innovative) to ensure the proper quality of education. The transformation of business processes accelerated digitalization, and the pursuit of balance in the face of limited resources enabled the implementation of effective anti-crisis measures and the transformation of academic policy aimed at maintaining the quality of the educational process through distance learning technologies, both synchronous and asynchronous interaction formats. This includes a selective component of up to 35% of educational programmes, implementing certificate programmes, and utilizing modern educational resources from global platforms such as Udemy, Coursera, etc. Ensuring sustainable social, professional, and educational communication between dispersed participants in the educational process has become essential to crisis management. The article aims to summarise and systematize the crisis management experience at a displaced university and to model its vital business processes in the context of digital transformation and limited resources, using Kherson State University as an example.
The article identifies the factors from the external and internal environment that affect university functioning and the quality of education under extreme operating conditions. It presents the critical contexts of enhanced digital transformation of the academic process and compensation tools for crisis education management. It demonstrates examples of resource balance searches based on an analysis of indicators and parameters of the organizational structure of the educational process. The experience of crisis management and business process forecasting can be helpful for all educational institutions operating under crisis conditions. A promising area of research is developing a programme of anti-crisis measures based on digital transformation and crisis support models for university research and investment activities.
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| format | Article |
| id | doaj-art-c1105539ad9b419bb79d43aee633aa43 |
| institution | Kabale University |
| issn | 2076-8184 |
| language | English |
| publishDate | 2024-09-01 |
| publisher | Institute for Digitalisation of Education of the NAES of Ukraine |
| record_format | Article |
| series | Інформаційні технології і засоби навчання |
| spelling | doaj-art-c1105539ad9b419bb79d43aee633aa432025-02-09T08:37:09ZengInstitute for Digitalisation of Education of the NAES of UkraineІнформаційні технології і засоби навчання2076-81842024-09-01102410.33407/itlt.v102i4.5761DIGITALISATION OF CRISIS MANAGEMENT AND RESOURCE BALANCING FOR EDUCATIONAL QUALITY ASSURANCE AT A DISPLACED UNIVERSITYOleksandr Spivakovsky0https://orcid.org/0000-0001-7574-4133Daria Malchykova1https://orcid.org/0000-0002-7197-8722Viktoria Yatsenko2https://orcid.org/0000-0001-7127-1885Kherson State University, Kherson, UkraineKherson State University, Kherson, UkraineKherson State University, Kherson, Ukraine The full-scale invasion of Ukraine by the russian became a bifurcation point for universities located in temporarily occupied territories or war zones, necessitating the search for survival tools in extreme conditions. The crisis management strategy at Kherson State University involved seeking a balance of resources (material, financial, human, communicational, managerial, and innovative) to ensure the proper quality of education. The transformation of business processes accelerated digitalization, and the pursuit of balance in the face of limited resources enabled the implementation of effective anti-crisis measures and the transformation of academic policy aimed at maintaining the quality of the educational process through distance learning technologies, both synchronous and asynchronous interaction formats. This includes a selective component of up to 35% of educational programmes, implementing certificate programmes, and utilizing modern educational resources from global platforms such as Udemy, Coursera, etc. Ensuring sustainable social, professional, and educational communication between dispersed participants in the educational process has become essential to crisis management. The article aims to summarise and systematize the crisis management experience at a displaced university and to model its vital business processes in the context of digital transformation and limited resources, using Kherson State University as an example. The article identifies the factors from the external and internal environment that affect university functioning and the quality of education under extreme operating conditions. It presents the critical contexts of enhanced digital transformation of the academic process and compensation tools for crisis education management. It demonstrates examples of resource balance searches based on an analysis of indicators and parameters of the organizational structure of the educational process. The experience of crisis management and business process forecasting can be helpful for all educational institutions operating under crisis conditions. A promising area of research is developing a programme of anti-crisis measures based on digital transformation and crisis support models for university research and investment activities. https://journal.iitta.gov.ua/index.php/itlt/article/view/5761crisis managementbusiness process managementeducational quality assurancedigital transformationresource balancinghigher education institutes |
| spellingShingle | Oleksandr Spivakovsky Daria Malchykova Viktoria Yatsenko DIGITALISATION OF CRISIS MANAGEMENT AND RESOURCE BALANCING FOR EDUCATIONAL QUALITY ASSURANCE AT A DISPLACED UNIVERSITY Інформаційні технології і засоби навчання crisis management business process management educational quality assurance digital transformation resource balancing higher education institutes |
| title | DIGITALISATION OF CRISIS MANAGEMENT AND RESOURCE BALANCING FOR EDUCATIONAL QUALITY ASSURANCE AT A DISPLACED UNIVERSITY |
| title_full | DIGITALISATION OF CRISIS MANAGEMENT AND RESOURCE BALANCING FOR EDUCATIONAL QUALITY ASSURANCE AT A DISPLACED UNIVERSITY |
| title_fullStr | DIGITALISATION OF CRISIS MANAGEMENT AND RESOURCE BALANCING FOR EDUCATIONAL QUALITY ASSURANCE AT A DISPLACED UNIVERSITY |
| title_full_unstemmed | DIGITALISATION OF CRISIS MANAGEMENT AND RESOURCE BALANCING FOR EDUCATIONAL QUALITY ASSURANCE AT A DISPLACED UNIVERSITY |
| title_short | DIGITALISATION OF CRISIS MANAGEMENT AND RESOURCE BALANCING FOR EDUCATIONAL QUALITY ASSURANCE AT A DISPLACED UNIVERSITY |
| title_sort | digitalisation of crisis management and resource balancing for educational quality assurance at a displaced university |
| topic | crisis management business process management educational quality assurance digital transformation resource balancing higher education institutes |
| url | https://journal.iitta.gov.ua/index.php/itlt/article/view/5761 |
| work_keys_str_mv | AT oleksandrspivakovsky digitalisationofcrisismanagementandresourcebalancingforeducationalqualityassuranceatadisplaceduniversity AT dariamalchykova digitalisationofcrisismanagementandresourcebalancingforeducationalqualityassuranceatadisplaceduniversity AT viktoriayatsenko digitalisationofcrisismanagementandresourcebalancingforeducationalqualityassuranceatadisplaceduniversity |