Empowering Security Operation Center With Artificial Intelligence and Machine Learning—A Systematic Literature Review

Organizational cybersecurity relies heavily on security operation centers (SOCs) to protect businesses and institutions from emerging cyber threats. In recent years, the complexity and sophistication of cyber threats have increased, pushing SOCs to their limits. As a result, SOCs struggle to address...

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Main Authors: Mohamad Khayat, Ezedin Barka, Mohamed Adel Serhani, Farag Sallabi, Khaled Shuaib, Heba M. Khater
Format: Article
Language:English
Published: IEEE 2025-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10850912/
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author Mohamad Khayat
Ezedin Barka
Mohamed Adel Serhani
Farag Sallabi
Khaled Shuaib
Heba M. Khater
author_facet Mohamad Khayat
Ezedin Barka
Mohamed Adel Serhani
Farag Sallabi
Khaled Shuaib
Heba M. Khater
author_sort Mohamad Khayat
collection DOAJ
description Organizational cybersecurity relies heavily on security operation centers (SOCs) to protect businesses and institutions from emerging cyber threats. In recent years, the complexity and sophistication of cyber threats have increased, pushing SOCs to their limits. As a result, SOCs struggle to address the evolving threat landscape due to their reliance on isolation technologies and reactive strategies. However, advanced technologies, such as artificial intelligence (AI) and machine learning (ML), have the potential to revolutionize SOCs by enhancing threat identification and response capabilities, as well as predicting and preempting risks. To address these challenges and highlight the full potential of SOC, this study provides a detailed overview through a comprehensive literature review that identifies gaps in existing research and examines the latest technologies used in the SOC environment to help address different operational and technical challenges and bring out their capabilities. Various methods, ranging from automated incident response and behavioral analytics to neural networks and deep learning, have been classified and compared. In addition, an in-depth reference architectural model, which is a blueprint for SOC integrating AI and ML into SOCs, is introduced. The proposed model provides a structured framework for implementation and offers insights into different SOC components and their interactions. Moreover, this systematic review emphasizes the benefits of these technologies for enhancing security operations. Finally, a case study is presented to describe the function of ML- and AI-powered SOC components to achieve optimum security. This paper concludes by discussing additional challenges and future research directions that may help advance the cybersecurity sector and provide insights into improving SOCs.
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spelling doaj-art-c0ca62ce3da542a7a860fd5acc4bea252025-01-31T00:01:04ZengIEEEIEEE Access2169-35362025-01-0113191621919710.1109/ACCESS.2025.353295110850912Empowering Security Operation Center With Artificial Intelligence and Machine Learning—A Systematic Literature ReviewMohamad Khayat0https://orcid.org/0000-0002-1774-786XEzedin Barka1https://orcid.org/0000-0002-3995-7198Mohamed Adel Serhani2https://orcid.org/0000-0001-7001-3710Farag Sallabi3https://orcid.org/0000-0002-2887-5410Khaled Shuaib4https://orcid.org/0000-0003-1397-0420Heba M. Khater5https://orcid.org/0000-0002-6394-3482College of Information Technology, United Arab Emirates University, Al Ain, United Arab EmiratesCollege of Information Technology, United Arab Emirates University, Al Ain, United Arab EmiratesCollege of Computing and Informatics, University of Sharjah, Sharjah, United Arab EmiratesCollege of Information Technology, United Arab Emirates University, Al Ain, United Arab EmiratesCollege of Information Technology, United Arab Emirates University, Al Ain, United Arab EmiratesCollege of Information Technology, United Arab Emirates University, Al Ain, United Arab EmiratesOrganizational cybersecurity relies heavily on security operation centers (SOCs) to protect businesses and institutions from emerging cyber threats. In recent years, the complexity and sophistication of cyber threats have increased, pushing SOCs to their limits. As a result, SOCs struggle to address the evolving threat landscape due to their reliance on isolation technologies and reactive strategies. However, advanced technologies, such as artificial intelligence (AI) and machine learning (ML), have the potential to revolutionize SOCs by enhancing threat identification and response capabilities, as well as predicting and preempting risks. To address these challenges and highlight the full potential of SOC, this study provides a detailed overview through a comprehensive literature review that identifies gaps in existing research and examines the latest technologies used in the SOC environment to help address different operational and technical challenges and bring out their capabilities. Various methods, ranging from automated incident response and behavioral analytics to neural networks and deep learning, have been classified and compared. In addition, an in-depth reference architectural model, which is a blueprint for SOC integrating AI and ML into SOCs, is introduced. The proposed model provides a structured framework for implementation and offers insights into different SOC components and their interactions. Moreover, this systematic review emphasizes the benefits of these technologies for enhancing security operations. Finally, a case study is presented to describe the function of ML- and AI-powered SOC components to achieve optimum security. This paper concludes by discussing additional challenges and future research directions that may help advance the cybersecurity sector and provide insights into improving SOCs.https://ieeexplore.ieee.org/document/10850912/Artificial intelligencecybersecuritycyber threatshealthcare securityincident responsemachine learning
spellingShingle Mohamad Khayat
Ezedin Barka
Mohamed Adel Serhani
Farag Sallabi
Khaled Shuaib
Heba M. Khater
Empowering Security Operation Center With Artificial Intelligence and Machine Learning—A Systematic Literature Review
IEEE Access
Artificial intelligence
cybersecurity
cyber threats
healthcare security
incident response
machine learning
title Empowering Security Operation Center With Artificial Intelligence and Machine Learning—A Systematic Literature Review
title_full Empowering Security Operation Center With Artificial Intelligence and Machine Learning—A Systematic Literature Review
title_fullStr Empowering Security Operation Center With Artificial Intelligence and Machine Learning—A Systematic Literature Review
title_full_unstemmed Empowering Security Operation Center With Artificial Intelligence and Machine Learning—A Systematic Literature Review
title_short Empowering Security Operation Center With Artificial Intelligence and Machine Learning—A Systematic Literature Review
title_sort empowering security operation center with artificial intelligence and machine learning x2014 a systematic literature review
topic Artificial intelligence
cybersecurity
cyber threats
healthcare security
incident response
machine learning
url https://ieeexplore.ieee.org/document/10850912/
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