Assessment of Lean implementation in Hotels’ supply chains
Abstract Paper aims This article aims at investigating the implementation level of Lean Supply Chain (LSC) practices in hotels’ supply chains. Originality The proposed method allows to characterize LSC implementation in such an unusual context, identifying improvement opportunities and checking fo...
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| Format: | Article |
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Associação Brasileira de Engenharia de Produção (ABEPRO)
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| Series: | Production |
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| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132019000100211&lng=en&tlng=en |
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| author | Guilherme Luz Tortorella Maria Victória Lins Lange Rosa Rodrigo Caiado Daniel Nascimento Rapinder Sawhney |
| author_facet | Guilherme Luz Tortorella Maria Victória Lins Lange Rosa Rodrigo Caiado Daniel Nascimento Rapinder Sawhney |
| author_sort | Guilherme Luz Tortorella |
| collection | DOAJ |
| description | Abstract Paper aims This article aims at investigating the implementation level of Lean Supply Chain (LSC) practices in hotels’ supply chains. Originality The proposed method allows to characterize LSC implementation in such an unusual context, identifying improvement opportunities and checking for discrepancies in their implementation. Research method Six different supply chains of high-quality hotels were analyzed through semi-structured interviews. Interviewees played key roles in their purchasing departments and presented large experience in the hospitality sector. Main findings Results were consolidated and for each case attributes were assigned to measure the implementation level of ten practices. Implementation scores were compared to a perceived average importance degree in order to verify convergences and divergences between the desired and actual improvement initiatives. Implications for theory and practice The applicability of LSC practices in services still needs further exploration. In the hospitality sector, whose evidence is even scarcer, this study provides a more holistic approach enabling a deeper understanding of the necessary adaptation for a successful implementation. |
| format | Article |
| id | doaj-art-c0c0171c1a4042e9a44b91cd3ffbca04 |
| institution | OA Journals |
| issn | 1980-5411 |
| language | English |
| publisher | Associação Brasileira de Engenharia de Produção (ABEPRO) |
| record_format | Article |
| series | Production |
| spelling | doaj-art-c0c0171c1a4042e9a44b91cd3ffbca042025-08-20T02:19:23ZengAssociação Brasileira de Engenharia de Produção (ABEPRO)Production1980-54112910.1590/0103-6513.20190044S0103-65132019000100211Assessment of Lean implementation in Hotels’ supply chainsGuilherme Luz TortorellaMaria Victória Lins Lange RosaRodrigo CaiadoDaniel NascimentoRapinder SawhneyAbstract Paper aims This article aims at investigating the implementation level of Lean Supply Chain (LSC) practices in hotels’ supply chains. Originality The proposed method allows to characterize LSC implementation in such an unusual context, identifying improvement opportunities and checking for discrepancies in their implementation. Research method Six different supply chains of high-quality hotels were analyzed through semi-structured interviews. Interviewees played key roles in their purchasing departments and presented large experience in the hospitality sector. Main findings Results were consolidated and for each case attributes were assigned to measure the implementation level of ten practices. Implementation scores were compared to a perceived average importance degree in order to verify convergences and divergences between the desired and actual improvement initiatives. Implications for theory and practice The applicability of LSC practices in services still needs further exploration. In the hospitality sector, whose evidence is even scarcer, this study provides a more holistic approach enabling a deeper understanding of the necessary adaptation for a successful implementation.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132019000100211&lng=en&tlng=enLean supply chainHospitality sectorLean production |
| spellingShingle | Guilherme Luz Tortorella Maria Victória Lins Lange Rosa Rodrigo Caiado Daniel Nascimento Rapinder Sawhney Assessment of Lean implementation in Hotels’ supply chains Production Lean supply chain Hospitality sector Lean production |
| title | Assessment of Lean implementation in Hotels’ supply chains |
| title_full | Assessment of Lean implementation in Hotels’ supply chains |
| title_fullStr | Assessment of Lean implementation in Hotels’ supply chains |
| title_full_unstemmed | Assessment of Lean implementation in Hotels’ supply chains |
| title_short | Assessment of Lean implementation in Hotels’ supply chains |
| title_sort | assessment of lean implementation in hotels supply chains |
| topic | Lean supply chain Hospitality sector Lean production |
| url | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132019000100211&lng=en&tlng=en |
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