Assessment of Lean implementation in Hotels’ supply chains

Abstract Paper aims This article aims at investigating the implementation level of Lean Supply Chain (LSC) practices in hotels’ supply chains. Originality The proposed method allows to characterize LSC implementation in such an unusual context, identifying improvement opportunities and checking fo...

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Main Authors: Guilherme Luz Tortorella, Maria Victória Lins Lange Rosa, Rodrigo Caiado, Daniel Nascimento, Rapinder Sawhney
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO)
Series:Production
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132019000100211&lng=en&tlng=en
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author Guilherme Luz Tortorella
Maria Victória Lins Lange Rosa
Rodrigo Caiado
Daniel Nascimento
Rapinder Sawhney
author_facet Guilherme Luz Tortorella
Maria Victória Lins Lange Rosa
Rodrigo Caiado
Daniel Nascimento
Rapinder Sawhney
author_sort Guilherme Luz Tortorella
collection DOAJ
description Abstract Paper aims This article aims at investigating the implementation level of Lean Supply Chain (LSC) practices in hotels’ supply chains. Originality The proposed method allows to characterize LSC implementation in such an unusual context, identifying improvement opportunities and checking for discrepancies in their implementation. Research method Six different supply chains of high-quality hotels were analyzed through semi-structured interviews. Interviewees played key roles in their purchasing departments and presented large experience in the hospitality sector. Main findings Results were consolidated and for each case attributes were assigned to measure the implementation level of ten practices. Implementation scores were compared to a perceived average importance degree in order to verify convergences and divergences between the desired and actual improvement initiatives. Implications for theory and practice The applicability of LSC practices in services still needs further exploration. In the hospitality sector, whose evidence is even scarcer, this study provides a more holistic approach enabling a deeper understanding of the necessary adaptation for a successful implementation.
format Article
id doaj-art-c0c0171c1a4042e9a44b91cd3ffbca04
institution OA Journals
issn 1980-5411
language English
publisher Associação Brasileira de Engenharia de Produção (ABEPRO)
record_format Article
series Production
spelling doaj-art-c0c0171c1a4042e9a44b91cd3ffbca042025-08-20T02:19:23ZengAssociação Brasileira de Engenharia de Produção (ABEPRO)Production1980-54112910.1590/0103-6513.20190044S0103-65132019000100211Assessment of Lean implementation in Hotels’ supply chainsGuilherme Luz TortorellaMaria Victória Lins Lange RosaRodrigo CaiadoDaniel NascimentoRapinder SawhneyAbstract Paper aims This article aims at investigating the implementation level of Lean Supply Chain (LSC) practices in hotels’ supply chains. Originality The proposed method allows to characterize LSC implementation in such an unusual context, identifying improvement opportunities and checking for discrepancies in their implementation. Research method Six different supply chains of high-quality hotels were analyzed through semi-structured interviews. Interviewees played key roles in their purchasing departments and presented large experience in the hospitality sector. Main findings Results were consolidated and for each case attributes were assigned to measure the implementation level of ten practices. Implementation scores were compared to a perceived average importance degree in order to verify convergences and divergences between the desired and actual improvement initiatives. Implications for theory and practice The applicability of LSC practices in services still needs further exploration. In the hospitality sector, whose evidence is even scarcer, this study provides a more holistic approach enabling a deeper understanding of the necessary adaptation for a successful implementation.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132019000100211&lng=en&tlng=enLean supply chainHospitality sectorLean production
spellingShingle Guilherme Luz Tortorella
Maria Victória Lins Lange Rosa
Rodrigo Caiado
Daniel Nascimento
Rapinder Sawhney
Assessment of Lean implementation in Hotels’ supply chains
Production
Lean supply chain
Hospitality sector
Lean production
title Assessment of Lean implementation in Hotels’ supply chains
title_full Assessment of Lean implementation in Hotels’ supply chains
title_fullStr Assessment of Lean implementation in Hotels’ supply chains
title_full_unstemmed Assessment of Lean implementation in Hotels’ supply chains
title_short Assessment of Lean implementation in Hotels’ supply chains
title_sort assessment of lean implementation in hotels supply chains
topic Lean supply chain
Hospitality sector
Lean production
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132019000100211&lng=en&tlng=en
work_keys_str_mv AT guilhermeluztortorella assessmentofleanimplementationinhotelssupplychains
AT mariavictorialinslangerosa assessmentofleanimplementationinhotelssupplychains
AT rodrigocaiado assessmentofleanimplementationinhotelssupplychains
AT danielnascimento assessmentofleanimplementationinhotelssupplychains
AT rapindersawhney assessmentofleanimplementationinhotelssupplychains