Digital Transformation and Innovation Performance in Small- and Medium-Sized Enterprises: A Systems Perspective on the Interplay of Digital Adoption, Digital Drive, and Digital Culture

Small- and medium-sized enterprises (SMEs) face complex systemic challenges in managing digital transformation while pursuing innovation in an increasingly interconnected business environment. This study adopts a systems theory perspective to investigate how digitalization enhances Innovation Perfor...

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Main Authors: Shaofeng Wang, Hao Zhang
Format: Article
Language:English
Published: MDPI AG 2025-01-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/13/1/43
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author Shaofeng Wang
Hao Zhang
author_facet Shaofeng Wang
Hao Zhang
author_sort Shaofeng Wang
collection DOAJ
description Small- and medium-sized enterprises (SMEs) face complex systemic challenges in managing digital transformation while pursuing innovation in an increasingly interconnected business environment. This study adopts a systems theory perspective to investigate how digitalization enhances Innovation Performance by examining the dynamic interrelationships among digital adoption, digital drive, digital culture, and Innovation Performance. Through an empirical analysis of 201 Chinese SMEs using PLS-SEM, IPMA, and ANFIS approaches, we reveal that digital drive fully mediates the relationship between digital adoption and Innovation Performance, highlighting the systemic nature of digital transformation processes. Digital culture emerges as a critical moderator, positively influencing the relationships between digital adoption and digital drive, as well as between digital drive and Innovation Performance. These findings demonstrate how different elements of digital transformation form an integrated system where components interact to produce innovation outcomes. This study contributes to systems theory by illuminating the complex interdependencies in digital transformation and offers practical implications for managing systemic change in SMEs.
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series Systems
spelling doaj-art-c086a3a8c7634398b8adc84b28eed1ad2025-01-24T13:50:36ZengMDPI AGSystems2079-89542025-01-011314310.3390/systems13010043Digital Transformation and Innovation Performance in Small- and Medium-Sized Enterprises: A Systems Perspective on the Interplay of Digital Adoption, Digital Drive, and Digital CultureShaofeng Wang0Hao Zhang1International Business School, Fuzhou University of International Studies and Trade, Fuzhou 350200, ChinaSchool of Management, Zhejiang Shuren University, Hangzhou 310015, ChinaSmall- and medium-sized enterprises (SMEs) face complex systemic challenges in managing digital transformation while pursuing innovation in an increasingly interconnected business environment. This study adopts a systems theory perspective to investigate how digitalization enhances Innovation Performance by examining the dynamic interrelationships among digital adoption, digital drive, digital culture, and Innovation Performance. Through an empirical analysis of 201 Chinese SMEs using PLS-SEM, IPMA, and ANFIS approaches, we reveal that digital drive fully mediates the relationship between digital adoption and Innovation Performance, highlighting the systemic nature of digital transformation processes. Digital culture emerges as a critical moderator, positively influencing the relationships between digital adoption and digital drive, as well as between digital drive and Innovation Performance. These findings demonstrate how different elements of digital transformation form an integrated system where components interact to produce innovation outcomes. This study contributes to systems theory by illuminating the complex interdependencies in digital transformation and offers practical implications for managing systemic change in SMEs.https://www.mdpi.com/2079-8954/13/1/43digital transformation systemsinnovation systemsorganizational culturesystems thinkingdigital capabilitiesSME performance
spellingShingle Shaofeng Wang
Hao Zhang
Digital Transformation and Innovation Performance in Small- and Medium-Sized Enterprises: A Systems Perspective on the Interplay of Digital Adoption, Digital Drive, and Digital Culture
Systems
digital transformation systems
innovation systems
organizational culture
systems thinking
digital capabilities
SME performance
title Digital Transformation and Innovation Performance in Small- and Medium-Sized Enterprises: A Systems Perspective on the Interplay of Digital Adoption, Digital Drive, and Digital Culture
title_full Digital Transformation and Innovation Performance in Small- and Medium-Sized Enterprises: A Systems Perspective on the Interplay of Digital Adoption, Digital Drive, and Digital Culture
title_fullStr Digital Transformation and Innovation Performance in Small- and Medium-Sized Enterprises: A Systems Perspective on the Interplay of Digital Adoption, Digital Drive, and Digital Culture
title_full_unstemmed Digital Transformation and Innovation Performance in Small- and Medium-Sized Enterprises: A Systems Perspective on the Interplay of Digital Adoption, Digital Drive, and Digital Culture
title_short Digital Transformation and Innovation Performance in Small- and Medium-Sized Enterprises: A Systems Perspective on the Interplay of Digital Adoption, Digital Drive, and Digital Culture
title_sort digital transformation and innovation performance in small and medium sized enterprises a systems perspective on the interplay of digital adoption digital drive and digital culture
topic digital transformation systems
innovation systems
organizational culture
systems thinking
digital capabilities
SME performance
url https://www.mdpi.com/2079-8954/13/1/43
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