The Influence of Social Media Marketing on Decision to Visit Mediated by Fear of Missing Out (FOMO) and Trust

This study aims to investigate how Social Media Marketing (SMM) affects Visit Decisions and how Fear of Missing Out (FOMO) and Trust act as mediating factors at Florawisata Santerra Delaponte, Malang. This study helps businesses in the tourism sector apply the results to improve tourist decisions an...

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Main Authors: Muh Iqbal, Yusri Abdillah, Mukhammad Kholid Mawardi
Format: Article
Language:English
Published: University of Brawijaya 2025-01-01
Series:Profit: Jurnal Administrasi Bisnis
Subjects:
Online Access:https://profit.ub.ac.id/index.php/profit/article/view/2766
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author Muh Iqbal
Yusri Abdillah
Mukhammad Kholid Mawardi
author_facet Muh Iqbal
Yusri Abdillah
Mukhammad Kholid Mawardi
author_sort Muh Iqbal
collection DOAJ
description This study aims to investigate how Social Media Marketing (SMM) affects Visit Decisions and how Fear of Missing Out (FOMO) and Trust act as mediating factors at Florawisata Santerra Delaponte, Malang. This study helps businesses in the tourism sector apply the results to improve tourist decisions and increase the number of visits to the tour. This study was conducted on visitors to Florawisata Santerra Delaponte, Malang. A sample of 162 respondents was selected for this study using a quantitative approach to nonprobability sampling. Partial Least Square-Structural Equation Modeling (PLS-SEM) was used to evaluate the data in this study using SmartPLS 4 software. The results of this study show that the Social Media Marketing (SMM) variable significantly influences the Visiting Decision, and the FOMO variable does not mediate the relationship between the Social Media Marketing (SMM) variable and the Visiting Decision variable. Business actors can utilize the practical implications derived from this research in the related tourism sector to use social media marketing more effectively, thereby helping to improve visiting decisions and enhance tourists' trust, which will ultimately impact increasing visiting decisions.
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institution Kabale University
issn 1978-743X
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language English
publishDate 2025-01-01
publisher University of Brawijaya
record_format Article
series Profit: Jurnal Administrasi Bisnis
spelling doaj-art-c0160a79d1c741d49d8d38e44cdb1d422025-02-06T02:26:44ZengUniversity of BrawijayaProfit: Jurnal Administrasi Bisnis1978-743X2338-46542025-01-011913249https://doi.org/10.21776/ub.profit.2025.019.01.3The Influence of Social Media Marketing on Decision to Visit Mediated by Fear of Missing Out (FOMO) and Trust Muh Iqbal 0Yusri Abdillah 1Mukhammad Kholid Mawardi 2Brawijaya University Brawijaya University Brawijaya University This study aims to investigate how Social Media Marketing (SMM) affects Visit Decisions and how Fear of Missing Out (FOMO) and Trust act as mediating factors at Florawisata Santerra Delaponte, Malang. This study helps businesses in the tourism sector apply the results to improve tourist decisions and increase the number of visits to the tour. This study was conducted on visitors to Florawisata Santerra Delaponte, Malang. A sample of 162 respondents was selected for this study using a quantitative approach to nonprobability sampling. Partial Least Square-Structural Equation Modeling (PLS-SEM) was used to evaluate the data in this study using SmartPLS 4 software. The results of this study show that the Social Media Marketing (SMM) variable significantly influences the Visiting Decision, and the FOMO variable does not mediate the relationship between the Social Media Marketing (SMM) variable and the Visiting Decision variable. Business actors can utilize the practical implications derived from this research in the related tourism sector to use social media marketing more effectively, thereby helping to improve visiting decisions and enhance tourists' trust, which will ultimately impact increasing visiting decisions.https://profit.ub.ac.id/index.php/profit/article/view/2766social media marketing; decision to visit; fear of missing out (fomo) and trust
spellingShingle Muh Iqbal
Yusri Abdillah
Mukhammad Kholid Mawardi
The Influence of Social Media Marketing on Decision to Visit Mediated by Fear of Missing Out (FOMO) and Trust
Profit: Jurnal Administrasi Bisnis
social media marketing; decision to visit; fear of missing out (fomo) and trust
title The Influence of Social Media Marketing on Decision to Visit Mediated by Fear of Missing Out (FOMO) and Trust
title_full The Influence of Social Media Marketing on Decision to Visit Mediated by Fear of Missing Out (FOMO) and Trust
title_fullStr The Influence of Social Media Marketing on Decision to Visit Mediated by Fear of Missing Out (FOMO) and Trust
title_full_unstemmed The Influence of Social Media Marketing on Decision to Visit Mediated by Fear of Missing Out (FOMO) and Trust
title_short The Influence of Social Media Marketing on Decision to Visit Mediated by Fear of Missing Out (FOMO) and Trust
title_sort influence of social media marketing on decision to visit mediated by fear of missing out fomo and trust
topic social media marketing; decision to visit; fear of missing out (fomo) and trust
url https://profit.ub.ac.id/index.php/profit/article/view/2766
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