Exploring MSME Owners’ Expectations of Data-Driven Approaches to Business Process Management

Exploring MSME Owners’ Expectations of Data-Driven Approaches to Business Process Management

This study explores the adoption of data-driven approaches to business process management (BPM) by micro, small, and medium enterprises (MSMEs), which are crucial for economic growth and job creation but often face challenges in adopting advanced technologies. The research aims to understand the per...

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Bibliographic Details
Main Authors: Gelmar García-Vidal, Alexander Sánchez-Rodríguez, Laritza Guzmán-Vilar, Rodobaldo Martínez-Vivar, Reyner Pérez-Campdesuñer
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Systems
Subjects:
digital transformation
micro, small, and medium enterprises (MSMEs)
data-driven BPM
benefits and challenges
competitiveness
Online Access:https://www.mdpi.com/2079-8954/13/4/265
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