Research circles as a method for implementing new services in the public health and welfare system

Background Co-creation has become a guiding principle in public service innovation, but more knowledge is still needed on overcoming barriers and increasing the effectiveness of co-creation processes. This study explores the research circle method as a concrete methodology for co-creation, and its a...

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Main Authors: Birthe Møgster, Ottar Ness, Monika Alvestad Reime
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:International Journal of Qualitative Studies on Health & Well-Being
Subjects:
Online Access:http://dx.doi.org/10.1080/17482631.2024.2366087
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author Birthe Møgster
Ottar Ness
Monika Alvestad Reime
author_facet Birthe Møgster
Ottar Ness
Monika Alvestad Reime
author_sort Birthe Møgster
collection DOAJ
description Background Co-creation has become a guiding principle in public service innovation, but more knowledge is still needed on overcoming barriers and increasing the effectiveness of co-creation processes. This study explores the research circle method as a concrete methodology for co-creation, and its application within two cases involving the implementation of new services for drug death-bereaved persons in Norway based on new research-based knowledge. Method The study followed an action research design. The field notes and audio recordings were analysed using reflexive thematic analysis. Results The analysis identified two key dimensions experienced as important for the implementation of the new services when research circles were used as a method for co-creation: 1) the inclusion of participants from different contexts and 2) support structures for service interventions. Discussion Research circles are discussed as an important support structure for promoting public value co-creation that can contribute to increasing stakeholders’ capacity for implementing services in the public system, especially when the focus is on the perspectives and interests of stakeholders, such as practitioners and management in public health and welfare services. However, the discussion also points to barriers relating to the co-creation process that need to be considered when planning research circle-based interventions.
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spelling doaj-art-be61cd528de74fcfa18426e4cadb735e2025-08-20T02:50:12ZengTaylor & Francis GroupInternational Journal of Qualitative Studies on Health & Well-Being1748-26231748-26312024-12-0119110.1080/17482631.2024.23660872366087Research circles as a method for implementing new services in the public health and welfare systemBirthe Møgster0Ottar Ness1Monika Alvestad Reime2Western University of Applied SciencesNorwegian University of Science and TechnologyWestern University of Applied SciencesBackground Co-creation has become a guiding principle in public service innovation, but more knowledge is still needed on overcoming barriers and increasing the effectiveness of co-creation processes. This study explores the research circle method as a concrete methodology for co-creation, and its application within two cases involving the implementation of new services for drug death-bereaved persons in Norway based on new research-based knowledge. Method The study followed an action research design. The field notes and audio recordings were analysed using reflexive thematic analysis. Results The analysis identified two key dimensions experienced as important for the implementation of the new services when research circles were used as a method for co-creation: 1) the inclusion of participants from different contexts and 2) support structures for service interventions. Discussion Research circles are discussed as an important support structure for promoting public value co-creation that can contribute to increasing stakeholders’ capacity for implementing services in the public system, especially when the focus is on the perspectives and interests of stakeholders, such as practitioners and management in public health and welfare services. However, the discussion also points to barriers relating to the co-creation process that need to be considered when planning research circle-based interventions.http://dx.doi.org/10.1080/17482631.2024.2366087research circlesco-creationservice interventionspublic valuesaction researchinnovation capacity
spellingShingle Birthe Møgster
Ottar Ness
Monika Alvestad Reime
Research circles as a method for implementing new services in the public health and welfare system
International Journal of Qualitative Studies on Health & Well-Being
research circles
co-creation
service interventions
public values
action research
innovation capacity
title Research circles as a method for implementing new services in the public health and welfare system
title_full Research circles as a method for implementing new services in the public health and welfare system
title_fullStr Research circles as a method for implementing new services in the public health and welfare system
title_full_unstemmed Research circles as a method for implementing new services in the public health and welfare system
title_short Research circles as a method for implementing new services in the public health and welfare system
title_sort research circles as a method for implementing new services in the public health and welfare system
topic research circles
co-creation
service interventions
public values
action research
innovation capacity
url http://dx.doi.org/10.1080/17482631.2024.2366087
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AT ottarness researchcirclesasamethodforimplementingnewservicesinthepublichealthandwelfaresystem
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