Inevitable or Exploitative? A Case Study of Consumers’ Divergent Attitudes towards Video Game Crunch

As with many media industries, poor labor practices such as crunch—excessive, often unpaid overtime—are common within video game production. Researchers have addressed how industry structures normalize crunch, but game consumers’ integration in this process is less understood. This case study of com...

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Main Authors: Amanda C Cote, Brandon C Harris
Format: Article
Language:English
Published: Michigan Publishing 2023-07-01
Series:Media Industries
Subjects:
Online Access:https://journals.publishing.umich.edu/mij/article/id/2357/
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author Amanda C Cote
Brandon C Harris
author_facet Amanda C Cote
Brandon C Harris
author_sort Amanda C Cote
collection DOAJ
description As with many media industries, poor labor practices such as crunch—excessive, often unpaid overtime—are common within video game production. Researchers have addressed how industry structures normalize crunch, but game consumers’ integration in this process is less understood. This case study of comments (n = 1,080) on articles about crunch develops an overall perspective on consumer attitudes by coding whether comments support or critique crunch and then evaluating the comments’ main ideas. More comments supported crunch than critiqued it, often treating it as inevitable, justifying paid/short-term crunch, or comparing game development crunch to commenters’ experiences. Conversely, critical comments considered crunch’s negative consequences, blamed its persistence on executives, and advocated for better work practices across industries. While this piece focuses on games, the conclusions potentially speak across media industries by addressing the pervasive nature of “Do What You Love” ideologies and asking: Do consumers care about the conditions under which media is produced?
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spelling doaj-art-be5d1eb3e30f47dbaea03808da6a19152025-08-20T02:48:38ZengMichigan PublishingMedia Industries2373-90372023-07-0110110.3998/mij.2357Inevitable or Exploitative? A Case Study of Consumers’ Divergent Attitudes towards Video Game CrunchAmanda C Cote0https://orcid.org/0000-0001-7553-6641Brandon C Harris1https://orcid.org/0000-0001-6771-7776School of Journalism and Communication, University of OregonSchool of Journalism and Communication, University of OregonAs with many media industries, poor labor practices such as crunch—excessive, often unpaid overtime—are common within video game production. Researchers have addressed how industry structures normalize crunch, but game consumers’ integration in this process is less understood. This case study of comments (n = 1,080) on articles about crunch develops an overall perspective on consumer attitudes by coding whether comments support or critique crunch and then evaluating the comments’ main ideas. More comments supported crunch than critiqued it, often treating it as inevitable, justifying paid/short-term crunch, or comparing game development crunch to commenters’ experiences. Conversely, critical comments considered crunch’s negative consequences, blamed its persistence on executives, and advocated for better work practices across industries. While this piece focuses on games, the conclusions potentially speak across media industries by addressing the pervasive nature of “Do What You Love” ideologies and asking: Do consumers care about the conditions under which media is produced?https://journals.publishing.umich.edu/mij/article/id/2357/video game industrymedia industry studieslabor practicescrunchconsumer-producer relationshipinductive thematic analysis
spellingShingle Amanda C Cote
Brandon C Harris
Inevitable or Exploitative? A Case Study of Consumers’ Divergent Attitudes towards Video Game Crunch
Media Industries
video game industry
media industry studies
labor practices
crunch
consumer-producer relationship
inductive thematic analysis
title Inevitable or Exploitative? A Case Study of Consumers’ Divergent Attitudes towards Video Game Crunch
title_full Inevitable or Exploitative? A Case Study of Consumers’ Divergent Attitudes towards Video Game Crunch
title_fullStr Inevitable or Exploitative? A Case Study of Consumers’ Divergent Attitudes towards Video Game Crunch
title_full_unstemmed Inevitable or Exploitative? A Case Study of Consumers’ Divergent Attitudes towards Video Game Crunch
title_short Inevitable or Exploitative? A Case Study of Consumers’ Divergent Attitudes towards Video Game Crunch
title_sort inevitable or exploitative a case study of consumers divergent attitudes towards video game crunch
topic video game industry
media industry studies
labor practices
crunch
consumer-producer relationship
inductive thematic analysis
url https://journals.publishing.umich.edu/mij/article/id/2357/
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AT brandoncharris inevitableorexploitativeacasestudyofconsumersdivergentattitudestowardsvideogamecrunch