Unveiling the roots of cyberloafing: a Fuzzy Analytic Hierarchy perspective on antecedents in the Indian IT landscape

In an era where work and workplaces are increasingly digitized, the pervasive phenomenon of cyberloafing—diverting work hours to non-job-related online activities—poses a growing challenge. This study delves into the intricacies of cyberloafing among Indian IT professionals, identifying and prioriti...

Full description

Saved in:
Bibliographic Details
Main Authors: Nivedita Jha, Pooja Malik, Gokulananda Patel, Violeta Cvetkoska
Format: Article
Language:English
Published: Croatian Operational Research Society 2024-01-01
Series:Croatian Operational Research Review
Subjects:
Online Access:https://hrcak.srce.hr/file/458731
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:In an era where work and workplaces are increasingly digitized, the pervasive phenomenon of cyberloafing—diverting work hours to non-job-related online activities—poses a growing challenge. This study delves into the intricacies of cyberloafing among Indian IT professionals, identifying and prioritizing its antecedents using a Fuzzy Analytic Hierarchy Process (FAHP). Surveying 250 employees from CMMI Level 5 IT companies in Delhi-NCR, our findings reveal that interpersonal factors hold the most significant weight (58.7%) in contributing to cyberloafing, followed by individual (29.7%) and situational antecedents (11.6%). Notably, factors such as status at work (44.3%), personality (15.6%), and managerial support (14.4%) emerged as crucial sub criteria. This research not only adds precision to understanding cyberloafing but also proposes tailored measures to mitigate its impact. Our results underscore the imperative for organizations to address cyberloafing, especially in the context of the dynamic Indian IT landscape.
ISSN:1848-0225
1848-9931