Perceived service quality and student satisfaction: a case study at Khoja Akhmet Yassawi University, Kazakhstan

The higher education sector is a dynamic and competitive environment where service quality plays a crucial role. Higher education institutions must continuously enhance their service quality in the current competitive landscape. This quantitative study examines perceived service quality’s effect on...

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Bibliographic Details
Main Authors: Meruyert Seitova, Zhanar Temirbekova, Lazura Kazykhankyzy, Ziyoda Khalmatova, H. Eray Çelik
Format: Article
Language:English
Published: Frontiers Media S.A. 2024-11-01
Series:Frontiers in Education
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Online Access:https://www.frontiersin.org/articles/10.3389/feduc.2024.1492432/full
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