Enhanced machine learning model for classification of the impact of technostress in the COVID and post-COVID era

The global crisis caused by the coronavirus outbreak and other diseases has significantly changed daily life, work, and education, forcing individuals and organizations to adapt to evolving virtual environments. These challenges have led to conditions induced by an inability to process information e...

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Main Authors: Gabriel James, Anietie Ekong, Aloysius Akpanobong, Enefiok Etuk, Saviour Inyang, Samuel Oyong, Ifeoma Ohaeri, Chikodili Orazulume, Peace Okafor
Format: Article
Language:English
Published: Nigerian Society of Physical Sciences 2025-04-01
Series:African Scientific Reports
Subjects:
Online Access:https://asr.nsps.org.ng/index.php/asr/article/view/277
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author Gabriel James
Anietie Ekong
Aloysius Akpanobong
Enefiok Etuk
Saviour Inyang
Samuel Oyong
Ifeoma Ohaeri
Chikodili Orazulume
Peace Okafor
author_facet Gabriel James
Anietie Ekong
Aloysius Akpanobong
Enefiok Etuk
Saviour Inyang
Samuel Oyong
Ifeoma Ohaeri
Chikodili Orazulume
Peace Okafor
author_sort Gabriel James
collection DOAJ
description The global crisis caused by the coronavirus outbreak and other diseases has significantly changed daily life, work, and education, forcing individuals and organizations to adapt to evolving virtual environments. These challenges have led to conditions induced by an inability to process information effectively with computer technologies. This study models a system that employs a Random Forest algorithm for prediction and classification, using age, gender, hours spent, and technological experience as parameters to categorize stress into high, moderate, and low levels. Data were collected via a questionnaire during the COVID-19 and post-COVID eras using a non-probabilistic sample of knowledgeable respondents. The model achieved 90% accuracy, demonstrating its prediction efficiency. Additionally, an interactive user interface was developed to facilitate real-time evaluation of technostress’s impact on technology use. This work contributes a novel machine learning framework for technostress assessment, providing a practical tool for organizations and policymakers to better understand and mitigate technology-induced stress.
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institution Kabale University
issn 2955-1625
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language English
publishDate 2025-04-01
publisher Nigerian Society of Physical Sciences
record_format Article
series African Scientific Reports
spelling doaj-art-bd1eac7764804321b25cd85460ffbe642025-08-20T03:31:34ZengNigerian Society of Physical SciencesAfrican Scientific Reports2955-16252955-16172025-04-014110.46481/asr.2025.4.1.277Enhanced machine learning model for classification of the impact of technostress in the COVID and post-COVID eraGabriel JamesAnietie EkongAloysius AkpanobongEnefiok EtukSaviour InyangSamuel OyongIfeoma OhaeriChikodili OrazulumePeace OkaforThe global crisis caused by the coronavirus outbreak and other diseases has significantly changed daily life, work, and education, forcing individuals and organizations to adapt to evolving virtual environments. These challenges have led to conditions induced by an inability to process information effectively with computer technologies. This study models a system that employs a Random Forest algorithm for prediction and classification, using age, gender, hours spent, and technological experience as parameters to categorize stress into high, moderate, and low levels. Data were collected via a questionnaire during the COVID-19 and post-COVID eras using a non-probabilistic sample of knowledgeable respondents. The model achieved 90% accuracy, demonstrating its prediction efficiency. Additionally, an interactive user interface was developed to facilitate real-time evaluation of technostress’s impact on technology use. This work contributes a novel machine learning framework for technostress assessment, providing a practical tool for organizations and policymakers to better understand and mitigate technology-induced stress. https://asr.nsps.org.ng/index.php/asr/article/view/277COVID-19 eraTechnostressMachine Learning ModelsMachine LearningAIDeep Learning
spellingShingle Gabriel James
Anietie Ekong
Aloysius Akpanobong
Enefiok Etuk
Saviour Inyang
Samuel Oyong
Ifeoma Ohaeri
Chikodili Orazulume
Peace Okafor
Enhanced machine learning model for classification of the impact of technostress in the COVID and post-COVID era
African Scientific Reports
COVID-19 era
Technostress
Machine Learning Models
Machine Learning
AI
Deep Learning
title Enhanced machine learning model for classification of the impact of technostress in the COVID and post-COVID era
title_full Enhanced machine learning model for classification of the impact of technostress in the COVID and post-COVID era
title_fullStr Enhanced machine learning model for classification of the impact of technostress in the COVID and post-COVID era
title_full_unstemmed Enhanced machine learning model for classification of the impact of technostress in the COVID and post-COVID era
title_short Enhanced machine learning model for classification of the impact of technostress in the COVID and post-COVID era
title_sort enhanced machine learning model for classification of the impact of technostress in the covid and post covid era
topic COVID-19 era
Technostress
Machine Learning Models
Machine Learning
AI
Deep Learning
url https://asr.nsps.org.ng/index.php/asr/article/view/277
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