Verbal and nonverbal concomitants of rapport in health care encounters: implications for interpreters

This article examines verbal and nonverbal rapport in mediated healthcare encounters. A review of nine studies reveals the interpreters' tendency to editorialise non medical facts, repetitions, variation, emphasis and verbal and nonverbal back-channelling as they seem to regard this information...

Full description

Saved in:
Bibliographic Details
Main Author: Emilia Iglesias Fernandez
Format: Article
Language:deu
Published: ZHAW 2010-07-01
Series:JoSTrans: The Journal of Specialised Translation
Online Access:https://www.jostrans.org/article/view/7428
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:This article examines verbal and nonverbal rapport in mediated healthcare encounters. A review of nine studies reveals the interpreters' tendency to editorialise non medical facts, repetitions, variation, emphasis and verbal and nonverbal back-channelling as they seem to regard this information as non medically relevant. Medical rapport, however, is mostly relayed through these verbal and nonverbal behaviours, and thus the development of doctor-patient involvement in the interaction can be compromised. Doctors' and interpreters' views on rapport are analysed, and implications for training and research are extracted.
ISSN:1740-357X