Information behaviour that keeps found things found

This paper reports on a study that the researchers call: 'Keeping found things found on the Web' or 'KFTF'. The research focuses on the classic problem of ensuring that once a useful information source or channel has been located, it can be found again when it is needed. To achie...

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Main Authors: Harry Bruce, William Jones, Susan Dumais
Format: Article
Language:English
Published: University of Borås 2004-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/10-1/paper207.html
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author Harry Bruce
William Jones
Susan Dumais
author_facet Harry Bruce
William Jones
Susan Dumais
author_sort Harry Bruce
collection DOAJ
description This paper reports on a study that the researchers call: 'Keeping found things found on the Web' or 'KFTF'. The research focuses on the classic problem of ensuring that once a useful information source or channel has been located, it can be found again when it is needed. To achieve this goal, individuals engage in information behaviour that the research team refers to as, keeping behaviour and re-finding behaviour. The research study observed both types of information behaviour. To study keeping behaviour, the researchers designed an observational study to record what people do in their offices when they are searching or browsing the Web and they find information that they what to keep for re-use. This behaviour was observed and then analysed for its underlying purpose in the first phase of the KFTF study (the keeping study). In the second phase of the study (the re-finding study), the researchers designed a delayed recall observation which required participants to re-find information on the Web that they had located during the observations of phase 1. This delayed recall study focused upon observations of information re-finding behaviour. Finally, the researchers conducted a survey to validate and augment the data from the keeping study. 214 individuals participated in the survey.
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spelling doaj-art-bcb25d372a134e6eafb973cc00f4a3ec2025-02-02T07:30:34ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132004-01-01101207Information behaviour that keeps found things foundHarry BruceWilliam JonesSusan DumaisThis paper reports on a study that the researchers call: 'Keeping found things found on the Web' or 'KFTF'. The research focuses on the classic problem of ensuring that once a useful information source or channel has been located, it can be found again when it is needed. To achieve this goal, individuals engage in information behaviour that the research team refers to as, keeping behaviour and re-finding behaviour. The research study observed both types of information behaviour. To study keeping behaviour, the researchers designed an observational study to record what people do in their offices when they are searching or browsing the Web and they find information that they what to keep for re-use. This behaviour was observed and then analysed for its underlying purpose in the first phase of the KFTF study (the keeping study). In the second phase of the study (the re-finding study), the researchers designed a delayed recall observation which required participants to re-find information on the Web that they had located during the observations of phase 1. This delayed recall study focused upon observations of information re-finding behaviour. Finally, the researchers conducted a survey to validate and augment the data from the keeping study. 214 individuals participated in the survey.http://informationr.net/ir/10-1/paper207.htmlInformation behaviourFindingKeepingSurvey
spellingShingle Harry Bruce
William Jones
Susan Dumais
Information behaviour that keeps found things found
Information Research: An International Electronic Journal
Information behaviour
Finding
Keeping
Survey
title Information behaviour that keeps found things found
title_full Information behaviour that keeps found things found
title_fullStr Information behaviour that keeps found things found
title_full_unstemmed Information behaviour that keeps found things found
title_short Information behaviour that keeps found things found
title_sort information behaviour that keeps found things found
topic Information behaviour
Finding
Keeping
Survey
url http://informationr.net/ir/10-1/paper207.html
work_keys_str_mv AT harrybruce informationbehaviourthatkeepsfoundthingsfound
AT williamjones informationbehaviourthatkeepsfoundthingsfound
AT susandumais informationbehaviourthatkeepsfoundthingsfound