The mediating role of employee engagement in the relationship between recruitment & selection and employee retention at the National Bank of Bahrain

Employee retention is a critical challenge in the banking sector, with high turnover rates leading to significant costs and operational disruptions. This study investigates the mediating role of employee engagement in the relationship between recruitment and selection practices and employee retentio...

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Main Authors: Mohammed Alzoraiki, Mahmoud Merza, Ali Ateeq, Marwan Milhem
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2024-12-01
Series:Banks and Bank Systems
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Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21130/BBS_2024_04_Alzoraiki.pdf
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author Mohammed Alzoraiki
Mahmoud Merza
Ali Ateeq
Marwan Milhem
author_facet Mohammed Alzoraiki
Mahmoud Merza
Ali Ateeq
Marwan Milhem
author_sort Mohammed Alzoraiki
collection DOAJ
description Employee retention is a critical challenge in the banking sector, with high turnover rates leading to significant costs and operational disruptions. This study investigates the mediating role of employee engagement in the relationship between recruitment and selection practices and employee retention at the National Bank of Bahrain (NBB). A quantitative cross-sectional survey approach was employed, with data collected from a random sample of 257 NBB employees across various departments and hierarchical levels. The study utilized structural equation modeling via SmartPLS to analyze the data. Results indicate that recruitment and selection practices significantly influence employee engagement (β = 0.861, p < 0.000) and employee retention (β = 0.455, p < 0.006). Moreover, employee engagement was found to have a significant positive effect on employee retention (β = 0.406, p < 0.018). Notably, the study reveals a significant indirect effect of recruitment and selection on employee retention through employee engagement (β = 0.35, p < 0.019), confirming the mediating role of employee engagement. These findings emphasize the importance of strategic recruitment and selection practices in fostering employee engagement and enhancing retention rates. The study significantly contributes to the literature on human resource management in the banking sector, providing a deeper understanding of employee engagement’s role in retention and offering practical implications for organizations seeking to improve their talent management strategies and reduce turnover.
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spelling doaj-art-bc5ef9398f5c4ecc8ddbb0dbb7345b362025-08-20T02:38:27ZengLLC "CPC "Business Perspectives"Banks and Bank Systems1816-74031991-70742024-12-01194849510.21511/bbs.19(4).2024.0721130The mediating role of employee engagement in the relationship between recruitment & selection and employee retention at the National Bank of BahrainMohammed Alzoraiki0https://orcid.org/0000-0002-6414-2513Mahmoud Merza1Ali Ateeq2https://orcid.org/0000-0002-8138-7766Marwan Milhem3https://orcid.org/0000-0002-5619-2983Ph.D., Assistant Professor, Administrative Science Department, College of Administrative and Financial Science, Gulf University, Kingdom of Bahrain B.S., Administrative Science Department, College of Administrative and Financial Science, Gulf University, Kingdom of BahrainAssistant Professor, Administrative Science Department, College of Administrative and Financial Science, Gulf University, Kingdom of BahrainPh.D., Administrative Science Department, College of Administrative and Financial Science, Gulf University, Kingdom of BahrainEmployee retention is a critical challenge in the banking sector, with high turnover rates leading to significant costs and operational disruptions. This study investigates the mediating role of employee engagement in the relationship between recruitment and selection practices and employee retention at the National Bank of Bahrain (NBB). A quantitative cross-sectional survey approach was employed, with data collected from a random sample of 257 NBB employees across various departments and hierarchical levels. The study utilized structural equation modeling via SmartPLS to analyze the data. Results indicate that recruitment and selection practices significantly influence employee engagement (β = 0.861, p < 0.000) and employee retention (β = 0.455, p < 0.006). Moreover, employee engagement was found to have a significant positive effect on employee retention (β = 0.406, p < 0.018). Notably, the study reveals a significant indirect effect of recruitment and selection on employee retention through employee engagement (β = 0.35, p < 0.019), confirming the mediating role of employee engagement. These findings emphasize the importance of strategic recruitment and selection practices in fostering employee engagement and enhancing retention rates. The study significantly contributes to the literature on human resource management in the banking sector, providing a deeper understanding of employee engagement’s role in retention and offering practical implications for organizations seeking to improve their talent management strategies and reduce turnover.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21130/BBS_2024_04_Alzoraiki.pdfBahrainemployee engagementemployee retentionmediating role of employee engagementnational bankrecruitment & selection
spellingShingle Mohammed Alzoraiki
Mahmoud Merza
Ali Ateeq
Marwan Milhem
The mediating role of employee engagement in the relationship between recruitment & selection and employee retention at the National Bank of Bahrain
Banks and Bank Systems
Bahrain
employee engagement
employee retention
mediating role of employee engagement
national bank
recruitment & selection
title The mediating role of employee engagement in the relationship between recruitment & selection and employee retention at the National Bank of Bahrain
title_full The mediating role of employee engagement in the relationship between recruitment & selection and employee retention at the National Bank of Bahrain
title_fullStr The mediating role of employee engagement in the relationship between recruitment & selection and employee retention at the National Bank of Bahrain
title_full_unstemmed The mediating role of employee engagement in the relationship between recruitment & selection and employee retention at the National Bank of Bahrain
title_short The mediating role of employee engagement in the relationship between recruitment & selection and employee retention at the National Bank of Bahrain
title_sort mediating role of employee engagement in the relationship between recruitment selection and employee retention at the national bank of bahrain
topic Bahrain
employee engagement
employee retention
mediating role of employee engagement
national bank
recruitment & selection
url https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21130/BBS_2024_04_Alzoraiki.pdf
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