Perceptions of Wood Flooring: Insights from Croatian Consumers and Wood Experts

Consumer preferences in interior design are increasingly shaped by sustainability, aesthetics, and functionality. Wood flooring, valued for its natural appeal and durability, remains a preferred option, yet little research has explored perceptions specific to the Croatian market. This study investig...

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Main Authors: Andreja Pirc Barčić, Kristina Klarić, Manja Kitek Kuzman, Alen Mijoč, Ivana Perić, Petra Grošelj
Format: Article
Language:English
Published: MDPI AG 2025-05-01
Series:Buildings
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Online Access:https://www.mdpi.com/2075-5309/15/11/1780
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author Andreja Pirc Barčić
Kristina Klarić
Manja Kitek Kuzman
Alen Mijoč
Ivana Perić
Petra Grošelj
author_facet Andreja Pirc Barčić
Kristina Klarić
Manja Kitek Kuzman
Alen Mijoč
Ivana Perić
Petra Grošelj
author_sort Andreja Pirc Barčić
collection DOAJ
description Consumer preferences in interior design are increasingly shaped by sustainability, aesthetics, and functionality. Wood flooring, valued for its natural appeal and durability, remains a preferred option, yet little research has explored perceptions specific to the Croatian market. This study investigates consumer behavior and preferences for wood flooring in Croatia, focusing on decision-making drivers, preferred materials and attributes, and differences between consumer and expert perspectives. Data were collected from 157 respondents via structured questionnaires using snowball sampling, focusing on their preferences, purchasing behavior, and evaluation of wood flooring attributes. The results were analyzed using the AHP and CRITIC methods to assess and compare the relative importance of nine selected product attributes from both consumer and expert perspectives. By integrating subjective and objective evaluations, the study offers insights into how both consumers and professionals assess wood flooring. The findings indicate a strong preference for classic, natural wood flooring, especially massive and multilayer parquet, driven by aesthetic appeal, quality, and durability. Although sustainability was positively viewed, it was not a top purchasing criterion. Notable differences in attribute prioritization were found between consumers and experts, particularly regarding price and prestige. The combined weights, which integrate consumer and expert evaluations, indicate that product quality, liability for damages, and durability are the most valued attributes, while price, ease of installation, and prestige are the least influential. Additionally, the findings aim to support manufacturers and retailers in aligning their strategies with market needs and advancing sustainable consumption practices.
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spelling doaj-art-bc25f8ab32d4429da6975a58e99443b12025-08-20T03:11:21ZengMDPI AGBuildings2075-53092025-05-011511178010.3390/buildings15111780Perceptions of Wood Flooring: Insights from Croatian Consumers and Wood ExpertsAndreja Pirc Barčić0Kristina Klarić1Manja Kitek Kuzman2Alen Mijoč3Ivana Perić4Petra Grošelj5Faculty of Forestry and Wood Technology, University of Zagreb, Svetošimunska cesta 23, 10000 Zagreb, CroatiaFaculty of Forestry and Wood Technology, University of Zagreb, Svetošimunska cesta 23, 10000 Zagreb, CroatiaDepartment of Wood Science and Technology, Biotechnical Faculty, University of Ljubljana, 1000 Ljubljana, SloveniaFaculty of Forestry and Wood Technology, University of Zagreb, Svetošimunska cesta 23, 10000 Zagreb, CroatiaFaculty of Forestry and Wood Technology, University of Zagreb, Svetošimunska cesta 23, 10000 Zagreb, CroatiaDepartment of Forestry and Renewable Forest Resources, Biotechnical Faculty, University of Ljubljana, 1000 Ljubljana, SloveniaConsumer preferences in interior design are increasingly shaped by sustainability, aesthetics, and functionality. Wood flooring, valued for its natural appeal and durability, remains a preferred option, yet little research has explored perceptions specific to the Croatian market. This study investigates consumer behavior and preferences for wood flooring in Croatia, focusing on decision-making drivers, preferred materials and attributes, and differences between consumer and expert perspectives. Data were collected from 157 respondents via structured questionnaires using snowball sampling, focusing on their preferences, purchasing behavior, and evaluation of wood flooring attributes. The results were analyzed using the AHP and CRITIC methods to assess and compare the relative importance of nine selected product attributes from both consumer and expert perspectives. By integrating subjective and objective evaluations, the study offers insights into how both consumers and professionals assess wood flooring. The findings indicate a strong preference for classic, natural wood flooring, especially massive and multilayer parquet, driven by aesthetic appeal, quality, and durability. Although sustainability was positively viewed, it was not a top purchasing criterion. Notable differences in attribute prioritization were found between consumers and experts, particularly regarding price and prestige. The combined weights, which integrate consumer and expert evaluations, indicate that product quality, liability for damages, and durability are the most valued attributes, while price, ease of installation, and prestige are the least influential. Additionally, the findings aim to support manufacturers and retailers in aligning their strategies with market needs and advancing sustainable consumption practices.https://www.mdpi.com/2075-5309/15/11/1780wood flooringconsumer preferencesconsumer behaviorsustainable consumptionAHP methodCRITIC method
spellingShingle Andreja Pirc Barčić
Kristina Klarić
Manja Kitek Kuzman
Alen Mijoč
Ivana Perić
Petra Grošelj
Perceptions of Wood Flooring: Insights from Croatian Consumers and Wood Experts
Buildings
wood flooring
consumer preferences
consumer behavior
sustainable consumption
AHP method
CRITIC method
title Perceptions of Wood Flooring: Insights from Croatian Consumers and Wood Experts
title_full Perceptions of Wood Flooring: Insights from Croatian Consumers and Wood Experts
title_fullStr Perceptions of Wood Flooring: Insights from Croatian Consumers and Wood Experts
title_full_unstemmed Perceptions of Wood Flooring: Insights from Croatian Consumers and Wood Experts
title_short Perceptions of Wood Flooring: Insights from Croatian Consumers and Wood Experts
title_sort perceptions of wood flooring insights from croatian consumers and wood experts
topic wood flooring
consumer preferences
consumer behavior
sustainable consumption
AHP method
CRITIC method
url https://www.mdpi.com/2075-5309/15/11/1780
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