Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci
The muzakki satisfication towards the service quality in BAZ (Badan Amil Zakat) is different each others. It is because of the complicated-factors. Based on that assumption, the research is focused to measure the muzzaki utility towards the service quality of BAZ, Kerinci District. Applied the quant...
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| Format: | Article |
| Language: | English |
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Institut Agama Islam Negeri (IAIN) Curup
2016-12-01
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| Series: | Al-Falah: Journal of Islamic Economics |
| Online Access: | https://journal.iaincurup.ac.id/index.php/alfalah/article/view/99 |
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| author | Hendrianto Hendrianto |
| author_facet | Hendrianto Hendrianto |
| author_sort | Hendrianto Hendrianto |
| collection | DOAJ |
| description | The muzakki satisfication towards the service quality in BAZ (Badan Amil Zakat) is different each others. It is because of the complicated-factors. Based on that assumption, the research is focused to measure the muzzaki utility towards the service quality of BAZ, Kerinci District. Applied the quantitative method, the study result a main finding in which the trend of muzakki utility toward BAZ service is good enough. But, in other cases, a part of them feels not enough in satistification. It can be proved from the tangible (CM) score ON 211.
Keywords: Muzakki utilty, Service, Quality, Satisfication and Zakat Apparatus. |
| format | Article |
| id | doaj-art-bbf33df85c744bdba672d65193245c0a |
| institution | Kabale University |
| issn | 2548-2343 2548-3102 |
| language | English |
| publishDate | 2016-12-01 |
| publisher | Institut Agama Islam Negeri (IAIN) Curup |
| record_format | Article |
| series | Al-Falah: Journal of Islamic Economics |
| spelling | doaj-art-bbf33df85c744bdba672d65193245c0a2025-08-22T12:25:52ZengInstitut Agama Islam Negeri (IAIN) CurupAl-Falah: Journal of Islamic Economics2548-23432548-31022016-12-0112Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten KerinciHendrianto Hendrianto0Sekolah Tinggi Agama Islam Negeri Curup, BengkuluThe muzakki satisfication towards the service quality in BAZ (Badan Amil Zakat) is different each others. It is because of the complicated-factors. Based on that assumption, the research is focused to measure the muzzaki utility towards the service quality of BAZ, Kerinci District. Applied the quantitative method, the study result a main finding in which the trend of muzakki utility toward BAZ service is good enough. But, in other cases, a part of them feels not enough in satistification. It can be proved from the tangible (CM) score ON 211. Keywords: Muzakki utilty, Service, Quality, Satisfication and Zakat Apparatus.https://journal.iaincurup.ac.id/index.php/alfalah/article/view/99 |
| spellingShingle | Hendrianto Hendrianto Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci Al-Falah: Journal of Islamic Economics |
| title | Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci |
| title_full | Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci |
| title_fullStr | Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci |
| title_full_unstemmed | Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci |
| title_short | Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci |
| title_sort | kepuasan muzakki terhadap kualitas pelayanan zakat pada baz badan amil zakat kabupaten kerinci |
| url | https://journal.iaincurup.ac.id/index.php/alfalah/article/view/99 |
| work_keys_str_mv | AT hendriantohendrianto kepuasanmuzakkiterhadapkualitaspelayananzakatpadabazbadanamilzakatkabupatenkerinci |